MILEIILINA NAOSUSUGA AFOA
Apia,Samoa
Summary
Professional and reliable legal receptionist and secretary with three years of experience supporting a busy law practice. Experienced in client communication, appointment scheduling, lawyer calendar coordination, legal document and correspondence preparation, court filing support, confidential client-file management, invoicing, payment tracking and day-to-day office administration. Brings strong organisation, discretion and the ability to manage competing deadlines while supporting lawyers, clients and office operations. I have been selected by the Australian Government to apply for the Pacific Engagement Visa, which is a Permanent Residence visa to live and work in Australia. PEV is not an employer-sponsored visa. More information can be found here: www.pev.gov.au. The Pacific Engagement Visa Employment Support Service can be contacted at employment@pevsupport.com.au
As a Pacific Engagement Visa (PEV) ballot winner candidate, I am open to any job opportunity, role, or industry and willing to learn new skills and take on new challenges. I am flexible, hardworking, reliable, and eager to contribute wherever needed. I am not limited to administrative or office-based positions and am willing to consider entry-level, labour, hospitality, cleaning, warehouse, meat processing, and other available roles. My goal is to secure employment in Australia, build a stable future, and contribute positively to my employer and the workplace.
Overview
4
4
years of professional experience
Work History
Secretary / Receptionist
Laga'aia Law Firm
Apia
01.2023 - Current
- Greet clients and visitors, manage incoming calls, emails and general enquiries professionally, and provide responsive client service.
- Schedule appointments and meetings, manage lawyer calendars and prepare meeting rooms and materials.
- Assist clients to complete intake forms and verify client information prior to appointments.
- Prepare legal correspondence, reports and documents using Microsoft Office.
- Assist with court filing preparation and ensure documents are organized for submission.
- Create and maintain confidential client files, complete accurate data entry and manage legal correspondence and mail.
- Process invoices, review billing accuracy and track payments.
- Support lawyers and the Office Manager with daily administration and competing priorities.
- Prioritize multiple tasks and manage competing deadlines in a fast-paced legal environment.
- Handle confidential information and legal documents with discretion while following office procedures, privacy and confidentiality requirements.
- Maintain a clean, organized and professional reception area for clients, visitors and staff.
- Organize trial files, supporting documents and exhibits and help maintain readiness for deadlines and hearings.
Education
Computing, Foundation Law, Sociology, Geography, Foundation English and Foundation Art
Samoa University
Year 12 certificate, Year 13 certificate and Merit certificate -
St Mary's College
Skills
- Legal reception and front-desk management
- Client, visitor, telephone and email communication
- Appointment scheduling, lawyer calendars and meeting coordination
- Legal correspondence, reports and document preparation
- Court filing preparation and document handling
- Confidential client-file creation and records management
- Trial-file and exhibit organisation
- Invoice processing, billing checks and payment tracking
- Microsoft Office, data entry and office equipment
- Deadline management, discretion and administrative support
Personal Information
- Title: LEGAL ADMINISTRATION PROFESSIONAL
- Visa Status: Pacific Engagement Visa, which is a Permanent Residence visa to live and work in Australia. PEV is not an employer-sponsored visa.
Timeline
Secretary / Receptionist
Laga'aia Law Firm
01.2023 - Current
Computing, Foundation Law, Sociology, Geography, Foundation English and Foundation Art
Samoa University
Year 12 certificate, Year 13 certificate and Merit certificate -
St Mary's College