Miles Honeysett
Spring Farm ,NSW
Summary
Proven sales leader with a track record of increasing revenue and customer satisfaction through expert relationship building and strategic sales planning. Excelled in customer service and sales strategy development, achieving top performance by fostering team growth and leveraging systems expertise. Enhanced client loyalty and expanded market presence by implementing innovative sales techniques and training.
Overview
16
16
years of professional experience
Work History
Automotive Sales Representative
Sydney BMW
Sydney , NSW
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
New Vehicle Sales Manager
Fraser Coast Motor Centre
Hervey Bay , QLD
08.2022 - 02.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Conducted regular market research to stay informed of industry trends and competitive pricing strategies.
- Analyzed sales data regularly to identify areas for improvement within the team, implementing necessary changes promptly.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Led weekly sales meetings to review performance metrics, share best practices, and discuss upcoming opportunities.
New Vehicle Sales Manager
Nepean Motor Group
Penrith , NSW
08.2021 - 07.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Conducted regular market research to stay informed of industry trends and competitive pricing strategies.
- Fostered a collaborative work environment among sales representatives by encouraging teamwork and open communication.
Automotive Sales Consultant
Camden Valley Motors
01.2018 - 07.2021
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Answered telephone and email inquiries from potential customers.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Team Leader
Concept Aviation
01.2013 - 12.2017
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Boosted sales performance by implementing effective team training and coaching strategies.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
- Forecasted sales to management and collaborated to build effective sales team.
- Streamlined internal processes for increased efficiency in managing sales leads, proposals, and contracts.
Aviation Sales Manager
Exxon Mobil Aviation
Bankstown Airport , NSW
02.2008 - 01.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
Bachelor of Cybersecurity - Cyber Security
La Trobe University
Melbourne, VIC07.2027
No Degree - Artificial Intelligence & Digital Strategy
MIT Sloan School of Management
Online 08.2024
No Degree - Artificial Intelligence Essentials
Havard Online Business School
Online 07.2024
No Degree - Certificate III in Automotive Sales
The College Aus
Brisbane 12.2023
Bachelor of Science -
Murdoch University
Perth, WA08.2011
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Relationship Building
- Sales Presentations
- Sales closing
- Sales strategy development
- Complex Problem-Solving
- Customer Retention
- Negotiation Tactics
- Upselling and Cross Selling
- Process Improvement
- Strategic Planning
- Cold-calling
- Staff Training
- Systems and software expertise
Languages
Russian
Professional Working
Accomplishments
- Ranked #1 Sales person in Australia for 2020 in Automotive Sales Volume & Customer Satisfaction for GWM Haval.
- Employee of the year in 2020
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Automotive Sales Representative
Sydney BMW
03.2024 - Current
New Vehicle Sales Manager
Fraser Coast Motor Centre
08.2022 - 02.2024
New Vehicle Sales Manager
Nepean Motor Group
08.2021 - 07.2022
Automotive Sales Consultant
Camden Valley Motors
01.2018 - 07.2021
Sales Team Leader
Concept Aviation
01.2013 - 12.2017
Aviation Sales Manager
Exxon Mobil Aviation
02.2008 - 01.2013
Bachelor of Cybersecurity - Cyber Security
La Trobe University
No Degree - Artificial Intelligence & Digital Strategy
MIT Sloan School of Management
No Degree - Artificial Intelligence Essentials
Havard Online Business School
No Degree - Certificate III in Automotive Sales
The College Aus
Bachelor of Science -
Murdoch University
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