Miles Howell
Summary
Dynamic Licensed Real Estate Agent at Jellis Craig Real Estate, recognized for exceptional client satisfaction and strong negotiation skills. Leveraging local market expertise and effective social media promotion, I successfully guided homebuyers through complex transactions, resulting in increased referrals and repeat business. Committed to delivering high-quality service and fostering lasting relationships.
Knowledgeable with a solid background in real estate transactions and client relations. Adept at negotiating and closing deals, ensuring clients' needs are met with professionalism. Demonstrated expertise in market analysis and contract management.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Agent
Jellis Craig Real Estate
12.2011 - Current
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
- Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
- Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
- Provided ongoing guidance and support to clients during the post-closing period, ensuring their transition into homeownership was seamless.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Implemented effective time management strategies to balance multiple transactions concurrently, resulting in increased productivity and client satisfaction.
- Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Generated new leads through networking events, referrals, and social media marketing efforts.
- Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
- Performed comparative market analyses to determine optimal listing prices for sellers, maximizing profitability while minimizing time on the market.
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
- Educated first-time homebuyers on the intricacies of the home buying process, empowering them to make informed decisions throughout their purchase journey.
- Expanded referral network by delivering exceptional results for clients and fostering strong relationships with industry partners.
- Contributed to a positive team atmosphere within the brokerage, sharing knowledge and experience with colleagues to promote collective success in meeting sales goals.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Negotiated favourable contract terms for clients by leveraging market knowledge and strong interpersonal skills.
- Conducted thorough property research to identify potential issues or concerns prior to submitting offers on behalf of buyers, mitigating risk and preventing costly mistakes.
- Advised and informed prospective clients on current market activities and conditions.
- Maintained connections with clients to encourage repeat business and referrals.
- Collaborated with mortgage professionals to ensure a smooth financing process for clients, resulting in successful transactions.
- Maintained a comprehensive understanding of local real estate market trends, enabling expert guidance for clients'' decision-making processes.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Reviewed market research data and changed sales plans accordingly.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Communicated with clients to understand property needs and preferences.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Private Chef
The Yachting Industry
03.2004 - 09.2008
- Worked closely with clients regarding their nutritional goals and implemented meal plans accordingly.
- Prepared high-quality meals for clients with diverse palates, emphasizing the use of fresh, local ingredients.
- Adapted quickly to last-minute changes in menu requests or guest counts without sacrificing quality or presentation standards.
- Maintained a clean and organized kitchen workspace, adhering to strict sanitation guidelines and safety protocols.
- Upheld confidentiality agreements with high-profile clientele while providing discrete personal chef services in various settings.
- Demonstrated versatility by preparing various types of cuisine from around the world according to client preferences.
- Coordinated with event planners during large gatherings or parties, ensuring seamless service and guest satisfaction.
- Enhanced client satisfaction by creating customized menus tailored to individual dietary needs and preferences.
- Provided exceptional private catering services for special events, creating memorable dining experiences for guests.
- Collaborated with other household staff to provide seamless services for clients, fostering a positive work environment.
- Increased repeat business through consistently providing exceptional services that exceeded client expectations.
Fine Dining Chef
Various Michelin Starred Kitchens
02.2001 - 08.2004
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
- Streamlined kitchen operations for increased efficiency, implementing new inventory management system.
- Enhanced dining experience by crafting innovative menu items tailored to seasonal ingredients.
Education
Certificate IV - Property Services
Kaplan
Melbourne06-2015
Agents Representative Certificate - Real Estate
REIV
Camberwell, VIC11-2010
Certificate IV - Commercial Cookery
William Angliss Institute of TAFE
Melbourne, VIC09-2000
Skills
- Social media promotion
- Local market expertise
- Real estate marketing
- Real estate software
- Real estate law
- Relocation assistance
- Property valuation
- Seller representation
- Property inspections
- First-time homebuyers
- Open house hosting
- Comparative market analysis
- Referral networking
- Listing presentations
- Strong organizational skills
- Works well independently
- Sales presentations
- Highly professional
- Active Victorian real estate license
Accomplishments
- Managed a team of 26 real estate agents who were the top grossing team for over 10 consecutive years within our network.
- Completed over 500 successful real estate transactions.
- Ranked in the top 10 agents in Australia
- Selected by management to work with relocation clients dissatisfied with assigned agent, resulting in a 100% salvage rate.
- Won the Five Star Real Estate Agent Award.
- Increased client base through personal referrals.
Certification
- Licensed Estate Agent - Certificate IV in Property Services
Timeline
Licensed Real Estate Agent
Jellis Craig Real Estate
12.2011 - Current
Private Chef
The Yachting Industry
03.2004 - 09.2008
Fine Dining Chef
Various Michelin Starred Kitchens
02.2001 - 08.2004
Certificate IV - Property Services
Kaplan
Agents Representative Certificate - Real Estate
REIV
Certificate IV - Commercial Cookery
William Angliss Institute of TAFE
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