Miles Nicole Agras
Geelong
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Usher
Auscarts racing
01.2024 - Current
- Bookings - Responsible for both single and group
- Reception and Payments
- OH&S checks and safety
- Cafe attendant/Barista
Front Counter Crew Member
KFC
07.2023 - 05.2024
- Taking orders and talking to customers
- Processing payments
- OH&S safety
- provide recommendations
- Bringing exceptional customer service
All rounder
Sole Cafe
10.2022 - 02.2023
- Cafe Attendant/Barista
- Cooking food and preparing Meals
- OH&S safety
- responding quickly to customers requests and queries
All Rounder
Matilda's
02.2022 - 11.2022
- Cafe Attendant/Barista
- Bringing food to tables
- OH&S safety
- responding quickly to customers requests and queries
Front Counter Crew Member
McDonald's
01.2020 - 10.2021
- Front counter person
- Cafe Attendant/Barista
- OH&S safety
- responding quickly to customers requests and queries
Education
High School Diploma -
North Geelong Secondary College
11-2022
Skills
- Admin/Reception - 12 months experience of bookings/reception work
- customer service - 5 years worth of exceptional customer service
- Coffee making - 3 years experience of making coffees
- Working under pressure - 4 years experience of working in a stressful and fast paced environment
- Active listening - 4 years worth of listening to customer complaints and queries
Certification
- RSA
- Certificate III in Hospitality
- First Aid certificate
- WWCC
Education and Training
true,other
References
- Katina Astles, VCAL Work Related Skills Teacher, (043) 822-6658, astles.katina@ngsc.com.au
- Paul Dawson, Senior Assistant Principal, 52405800, dawson.paul@ngsc.com.au
- Keir Osbourne, Maths And Science Teacher, (041) 102-7189, osborne.keir@ngsc.com.au
- Joel McDougal, Year Level Coordinator, (042) 949-9966, McDougall.joel.j@edumail.vic.gov.au
- Christine Kennedy, Manager, (043) 145-5957, Cmkennedymourad@gmail.com
Timeline
Usher
Auscarts racing
01.2024 - Current
Front Counter Crew Member
KFC
07.2023 - 05.2024
All rounder
Sole Cafe
10.2022 - 02.2023
All Rounder
Matilda's
02.2022 - 11.2022
Front Counter Crew Member
McDonald's
01.2020 - 10.2021
High School Diploma -
North Geelong Secondary College
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