Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Miley Spokes

Miley Spokes

Scone,NSW

Summary

Dynamic retail worker skilled in training new employees and promoting a positive work atmosphere. Demonstrated ability to manage cash transactions efficiently while delivering exceptional customer service. Eager to leverage leadership and attention to detail to drive operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Worker

North Home Variety (Muswellbrook & Scone)
Scone, NSW
12.2021 - Current
  • Assisted customers in locating products throughout the store.
  • Operated cash register and processed customer transactions efficiently.
  • Stocked shelves and organized merchandise to maintain store appearance.
  • Collaborated with team members to ensure smooth daily operations.
  • Maintained cleanliness and organization of work areas for safety compliance.
  • Trained new employees on store policies and customer service standards.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.

Education

High School Diploma -

St Joseph's Catholic College Aberdeen
Aberdeen, NSW
10-2026

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Conflict resolution
  • Visual merchandising
  • Time management

Certification

  • Teen Mental Health First Aid Certificate.
  • Beginners Lifesaving Certificate.

Languages

Japanese
Elementary

Accomplishments

  • Representing NNSW at the Futsal National Championships X3.
  • NSWCCC Diocesan Soccer.
  • NNSW NAIDOC Cup Championship.
  • NSW Indigenous All-Star Representative.
  • Women's State Cup Indigenous Representative.
  • Named 'Highest Achievers' for SJACC repeatedly.

Timeline

Retail Worker

North Home Variety (Muswellbrook & Scone)
12.2021 - Current

High School Diploma -

St Joseph's Catholic College Aberdeen

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Miley Spokes