Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
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Mili Tyagi

Mili Tyagi

Essendon,VIC

Summary

Result oriented professional with 3.5 years of experience in identifying and implementing process improvements. A team player skilled with task prioritization skills leading to significant cost savings and increased customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Senior Systems Engineer

Infosys Ltd.
09.2020 - 02.2023
  • Worked for a leading bank in Europe using Agile methodology
  • Collaborated closely with stakeholders and geographically distributed teams to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Worked together with various teams to develop an internal solution of data storage using Azure to have a cost effective solution.
  • Worked as a team to keep 21 SAAS applications up and running and making sure that all protocols of customer are being followed.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Systems Engineer

Infosys Ltd.
11.2019 - 06.2020
  • Worked on a project for a leading footwear brand.
  • Involved in providing support to impacted users & help maintain the database for the products of our division.
  • To write and perform several queries in database as required.
  • Technologies worked in : EQPDM application based on FlexPLM, Prae 10g
  • Preaoring weekly reports

Internship Project

Infosys Ltd.
04.2019 - 05.2019
  • It was an E-commerce web based project to buy or sell fuel such as coal.
  • Involved in database designing and front end designing.
  • Preparing reports

Education

Bachelor Of Technology - Computer Science

Pranveer Singh Institute of Technology
05.2019

Skills

  • Software Requirement Analysis & Gathering
  • Technical documentation
  • Agile methodologies
  • Change management processes
  • Stakeholder management
  • IT service management
  • User Support
  • Communication and Team Collaboration

Certification

  • Microsoft Azure Fundamentals(AZ-900)
  • Infosys Internship Program
  • Infosys Scrum and Agile methodologies
  • Infosys ITIL Framework

Languages

English
Full Professional
Hindi
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Senior Systems Engineer

Infosys Ltd.
09.2020 - 02.2023

Systems Engineer

Infosys Ltd.
11.2019 - 06.2020

Internship Project

Infosys Ltd.
04.2019 - 05.2019

Bachelor Of Technology - Computer Science

Pranveer Singh Institute of Technology
Mili Tyagi