Result oriented professional with 3.5 years of experience in identifying and implementing process improvements. A team player skilled with task prioritization skills leading to significant cost savings and increased customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Senior Systems Engineer
Infosys Ltd.
09.2020 - 02.2023
Worked for a leading bank in Europe using Agile methodology
Collaborated closely with stakeholders and geographically distributed teams to identify opportunities for process improvements and drive continuous innovation in the organization.
Worked together with various teams to develop an internal solution of data storage using Azure to have a cost effective solution.
Worked as a team to keep 21 SAAS applications up and running and making sure that all protocols of customer are being followed.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Developed customized reports, summarizing and presenting data in visually appealing format.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Systems Engineer
Infosys Ltd.
11.2019 - 06.2020
Worked on a project for a leading footwear brand.
Involved in providing support to impacted users & help maintain the database for the products of our division.
To write and perform several queries in database as required.
Technologies worked in : EQPDM application based on FlexPLM, Prae 10g
Preaoring weekly reports
Internship Project
Infosys Ltd.
04.2019 - 05.2019
It was an E-commerce web based project to buy or sell fuel such as coal.
Involved in database designing and front end designing.
Preparing reports
Education
Bachelor Of Technology - Computer Science
Pranveer Singh Institute of Technology
05.2019
Skills
Software Requirement Analysis & Gathering
Technical documentation
Agile methodologies
Change management processes
Stakeholder management
IT service management
User Support
Communication and Team Collaboration
Certification
Microsoft Azure Fundamentals(AZ-900)
Infosys Internship Program
Infosys Scrum and Agile methodologies
Infosys ITIL Framework
Languages
English
Full Professional
Hindi
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.