Skilled Medical Laboratory Assistant/Phlebotomist with a strong background in specimen collection, data entry and patient care at NSW Health Pathology.
Demonstrate strong adaptability and commitment to patient care, with current responsibilities at Liverpool Hospital including answering phones, scheduling antenatal appointments, and clearly explaining pre-appointment requirements. Prioritizes patient comfort, cleanliness, and efficient communication in a dynamic healthcare environment.
Detail-oriented administrative assistant with experience in customer service, data entry, office management and blood collections. Experience in working well in a team and along side medical professionals.
Overview
7
7
years of professional experience
Work History
Medical Laboratory Assistant/ Phlebotomist
NSW Health Pathology
Liverpool, NSW
03.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Enhanced patient comfort by efficiently managing the specimen collection process.
Maintained a sterile and organized workspace to ensure proper infection control measures were met.
Contributed to a positive work environment through strong teamwork, effective communication, and consistent professionalism under pressure.
Worked closely with haematology/oncology doctors and cancer therapy nurses to provide care for our patients.
Organised bookings for Glucose tolerance test for antenatal patients. Organised bookings for Platelet aggregation test and working closely with special coags department in sending urgent bloods.
Medical Laboratory Technical Assistant
NSW Health Pathology
Griffith, NSW
09.2022 - 03.2024
Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
Maintained documentation on tests performed in lab.
Tracked collected specimens by initiating, dating, and noting times of collection.
Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
Data entry and attention to detail.
Home collections experience.
Ability to use work vehicle and maintain cleanliness at all times.
Assistant in Nursing
Scalabrini Village
Griffth NSW
01.2021 - 05.2022
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant in Nursing
Scalabrini Village Drummoyne
Drummoyne, NSW
05.2018 - 08.2021
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Bartender
Malcoms Restaurant
Griffith, NSW
11.2018 - 04.2019
Taking food and beverage orders.
customer service - greet customers and create a welcoming atmosphere.
Serving food taking into consideration the food and safety policies.
kept the bar clean and well stocked, before, during and after shifts.
used tills to take orders and payments.
Conforming customers age prior to purchasing alcohol and discontinued services to intoxicated guests.
collect glasses, plates, cutleries and wash up.
Reset tables between guest, refilled condiments and wiped down surfaces pre and post meals.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Certificate 3 In Pathology Collections - Pathology
ABC Training
Online
Year 7-9 -
Nadi Muslim College
Nadi Fiji
Working With Children Check
Cleared
Responsible Service Of Alcohol - Hospitality
CBD College
Sydney, NSW
03.2019
Responsible Conduct of Gambling Certificate - Hospitality
CBD College
Sydney
03.2019
Certificate 3 In Individual Support In Nursing - Nursing