Milica Bojadjieva

• Monitored banking associates for customer service.
• Provided exceptional customer service, resolving account issues promptly and professionally.
• Provided exceptional customer service, fostering repeat business from satisfied clients.
• Provided excellent customer service, addressing any concerns or inquiries promptly.
• Strengthened client relationships by providing exceptional customer service and support.
• Delivered exceptional customer service, resulting in increased client satisfaction scores.
• Developed strong relationships with clients through exceptional customer service skills.
• Met customer service goals and exceeded customer expectations.

▪ Interacting with children and families.

▪ Help preparing financial statements.

▪ Answer calls from customers.

▪ Learn new skills in programming and se ng up ac vi es following curriculum.

▪ Working well as a team member.

• Enhanced dining experience by providing exceptional customer service to patrons.
• Facilitated customer service initiatives by addressing inquiries promptly and professionally.
• Streamlined order processing for faster customer service and increased satisfaction.
• Managed specialist team to provide technical assistance and customer service.

• Resolved customer service issues with timely and professional resolutions.
• Streamlined communication channels for improved customer service quality and efficiency.
• Developed strong relationships with clients through exceptional customer service skills.
• Delivered exceptional customer service, resulting in increased client satisfaction scores.

• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Gathered financial information, prepared documents, and closed books.
• Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
• Used advanced software to prepare documents, reports, and presentations.
• Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
• Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
• Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
• Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
• Prepared and filed tax forms to meet needs of customers.
• Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
• Trained new employees on accounting principles and company procedures.
• Used accounting software to issue tax returns and prepare consolidated reports.
• Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.