MILIKA ULUINAKAUVADRA
MELBOURNE,AUSTRALIA
Summary
Highly organized, independent, multi-functional individual with 3+ years in management and 6+ years in customer service and retail. Looking for new opportunities to expand my experience and knowledge in this field.
Overview
7
7
years of professional experience
Work History
Shift Manager
MCDONALD’s
2020.01 - 2023.01
- Supervising staff, managing rosters/shifts, banking checks, cashier balancing, training staff, opening & closing store, handling customer complaints& ensuring customer satisfaction, monitoring food safety & hygiene, communication, managing daily operations, monitoring inventory, achieving set targets of restaurant and recruitment of staff
Crew Member
MCDONALD’s
2018.01 - 2020.01
- Serving customers, customer satisfaction, cashier handling, prompt & reliable customer service, team leadership and training of crew, handing & preparation of food and beverages, maintaining and upholding cleanliness and restaurant values, communication, cafe coordination and team work
TEAM MEMBER
KFC
2016.01 - 2017.01
- Exceptional customer service, cashier handling, prompt & reliable customer service, team work, punctual, handling & preparation of food and beverages, upholding restaurant cleanliness and values
Education
SOUTH OAKLEIGH SECONDARY COLLEGE
2018-11
Skills
- Microsoft Office
- Excel
- Scheduling & Organization
- Communication
- Leadership
- Time Management
- Flexibility
- Training and mentoring
References
Anish Gill, Restaurant Manager, McDonald's Chadstone, 0410135361
Timeline
Shift Manager
MCDONALD’s
2020.01 - 2023.01
Crew Member
MCDONALD’s
2018.01 - 2020.01
TEAM MEMBER
KFC
2016.01 - 2017.01
SOUTH OAKLEIGH SECONDARY COLLEGE