Summary
Overview
Work History
Education
Skills
References
Timeline
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MILIKA ULUINAKAUVADRA

MELBOURNE,AUSTRALIA

Summary

Highly organized, independent, multi-functional individual with 3+ years in management and 6+ years in customer service and retail. Looking for new opportunities to expand my experience and knowledge in this field.

Overview

7
7
years of professional experience

Work History

Shift Manager

MCDONALD’s
01.2020 - 01.2023
  • Supervising staff, managing rosters/shifts, banking checks, cashier balancing, training staff, opening & closing store, handling customer complaints& ensuring customer satisfaction, monitoring food safety & hygiene, communication, managing daily operations, monitoring inventory, achieving set targets of restaurant and recruitment of staff

Crew Member

MCDONALD’s
01.2018 - 01.2020
  • Serving customers, customer satisfaction, cashier handling, prompt & reliable customer service, team leadership and training of crew, handing & preparation of food and beverages, maintaining and upholding cleanliness and restaurant values, communication, cafe coordination and team work

TEAM MEMBER

KFC
01.2016 - 01.2017
  • Exceptional customer service, cashier handling, prompt & reliable customer service, team work, punctual, handling & preparation of food and beverages, upholding restaurant cleanliness and values

Education

SOUTH OAKLEIGH SECONDARY COLLEGE
11-2018

Skills

  • Microsoft Office
  • Excel
  • Scheduling & Organization
  • Communication
  • Leadership
  • Time Management
  • Flexibility
  • Training and mentoring

References

Anish Gill, Restaurant Manager, McDonald's Chadstone, 0410135361

Timeline

Shift Manager

MCDONALD’s
01.2020 - 01.2023

Crew Member

MCDONALD’s
01.2018 - 01.2020

TEAM MEMBER

KFC
01.2016 - 01.2017

SOUTH OAKLEIGH SECONDARY COLLEGE

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MILIKA ULUINAKAUVADRA