Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
8
8
years of professional experience
Work History
Cleaner Supervisor
Scope Australia
04.2017 - 12.2021
Evaluated employee performance and developed improvement plans.
Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
Monitored staff performance and provided feedback to drive productivity.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Trained and mentored new staff on cleaning and safety protocols.
Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.
Placed orders for housekeeping supplies and guest toiletries.
Adhered to safety protocols by enforcing proper equipment usage.
Worked well in a team setting, providing support and guidance.
School Cleaner
Balwyn North Primary School
03.2015 - 03.2017
Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
Improved overall school appearance by diligently attending to spills, stains, and other incidents as they occurred.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Contributed to a positive school image with well-maintained indoor and outdoor areas.
School-cleaner
Montrose Primary School
01.2014 - 03.2015
Vacuumed and shampooed carpets, upholstery and other fabrics.
Enhanced overall school safety by conducting regular inspections of facilities and reporting any issues in a timely manner.
Extended the lifespan of school assets through proper care and use of cleaning equipment and materials.
Operated buffers and burnishers to clean and polish floors.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.