Milla Bleakley

Bunnings

Byron Bay, NSW

05.2022 - Current

Operated cash register by adhering to BPOS system processes and procedures when ringing sales and tendering correct change and receipts.
Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
Followed company safety regulations to maintain safe work environment.
Performed general housekeeping duties such as sweeping floors, dusting shelves.
Participated in periodic inventory counts as assigned by management.
Maintained a clean and organized work area throughout the shift.
Helped other team members as needed during peak business times.
Stocked shelves and maintained product displays.
Offered suggestions when appropriate to help customers find what they wanted quickly.
Promoted loyalty programs to increase customer retention.
Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
Handled returns and exchanges according to established policies.
Answered phone calls promptly with a professional demeanor.
Assisted customers in locating items within the store.
Assisted with training new employees on proper cash handling procedures.
Resolved customer complaints or referred them to management for resolution.
Cross-trained in multiple departments for increased versatility.
Performed closing duties, including cash handling.
Processed customer transactions quickly and accurately.
Greeted customers to determine wants or needs.

Summary