Summary
Overview
Work History
Education
Skills
Timeline
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Milla McGlynn

Niddrie, Vic,Victoria

Summary

Dynamic and results-oriented professional with a proven track record at One Two Boxing, where I enhanced member retention through engaging and inclusive fitness programs. Skilled in personalized instruction and customer engagement, I excel in creating motivating environments that foster teamwork and individual growth. My approach combines safety awareness with effective motivation techniques, driving exceptional outcomes in diverse settings.

Friendly and outgoing with passion for delivering exceptional customer service. Possesses strong communication skills and keen ability to learn quickly, ensuring efficient and effective service. Ready to contribute to positive dining experience by providing attentive and courteous service.

Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.

Overview

4
4
years of professional experience

Work History

Group Fitness Instructor

One Two Boxing
08.2024 - Current
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Led weekly classes for up to 23 individuals with consistent participation and positive feedback.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Increased member retention by fostering a supportive and motivating exercise environment.
  • Developed creative and fun fitness classes to keep participants engaged and motivated.
  • Educated members on proper movement techniques and safe equipment use to reduce risk of injury.

Gymnastics Coach

Niddrie Gymnastics
10.2022 - Current
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.

Waitress Trainee

Friction Cafe
02.2023 - 11.2024
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Sales Assistant

Glassons Clothing Store
03.2023 - 08.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Crew Member

McDonald's
02.2021 - 10.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Fashion Enterprise - Fashion

RMIT University
Brunswick, VIC

High School Diploma -

Ave Maria College
Melbourne, VIC
10-2022

Skills

  • Corrective feedback
  • Engaging personality
  • Motivation techniques
  • Customer engagement
  • Group dynamics
  • Personalized instruction
  • Safety awareness
  • Sales expertise
  • Complex Problem-solving
  • Point of sale operation

Timeline

Group Fitness Instructor

One Two Boxing
08.2024 - Current

Sales Assistant

Glassons Clothing Store
03.2023 - 08.2024

Waitress Trainee

Friction Cafe
02.2023 - 11.2024

Gymnastics Coach

Niddrie Gymnastics
10.2022 - Current

Crew Member

McDonald's
02.2021 - 10.2021

Bachelor of Fashion Enterprise - Fashion

RMIT University

High School Diploma -

Ave Maria College
Milla McGlynn