Milla Sebastian
Murarrie,Australia
Summary
Dynamic and results-driven professional with extensive experience at Ampol Lytton, excelling in fuel station customer service and cash handling. Proven ability to manage independent shifts while maintaining high standards of food safety and hygiene. Recognized for effective communication and conflict resolution skills in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail & Kitchen Team Member
Ampol Lytton
Port of Brisbane, Australia
09.2024 - Current
- Deliver friendly and efficient service at a high-traffic Ampol fuel station.
- Manage customer enquiries, transactions, and fuel-related queries.
- Prepare food and coffee orders, following hygiene and quality standards.
- Operate POS terminals and complete cash handling duties accurately.
- Ensure cleanliness of kitchen, service area, and shop floor.
- Stock shelves, rotate stock, and check expiry dates regularly.
- Handle solo shifts during quiet hours, maintaining full operations independently.
- Certified in barista coffee preparation, regularly making espresso-based drinks.
- Report safety or maintenance issues promptly and follow emergency procedures.
Crew Member
McDonald’s
Brisbane, Australia
01.2025 - 05.2025
- Delivered prompt and courteous service across front counter and drive-thru.
- Maintained food safety standards in preparation and cleaning duties.
- Handled customer enquiries, complaints, and special orders.
- Supported team with opening and closing procedures.
Crew Member (Casual)
Oporto
Mount Gravatt, Australia
07.2024 - 10.2024
- Provided friendly and accurate service in a fast-paced food service environment.
- Handled food prep, grill operation, and kitchen hygiene routines.
- Operated POS system for order taking and payment processing.
- Managed front-of-house during peak periods, ensuring fast and smooth service.
- Assisted in inventory checks and restocking.
Education
Master of Business - International Business
Queensland University of Technology (QUT)
Brisbane07.2025
Bachelor of Commerce - Computer Applications
Rajagiri College of Management And Applied Sciences
India01.2023
Skills
- Fuel station customer service
- POS operation
- Beverage preparation and coffee machine use
- Cash handling and EFTPOS
- Daily balancing and inventory management
- Food safety and hygiene
- Stock rotation and restocking
- Store presentation and cleaning
- Team collaboration in fast-paced environments
- Independent shift management
- Conflict resolution and customer complaint handling
- Flexible availability and effective communication
- Calm under pressure with a positive attitude
Certification
- Barista Training Certification, Ampol Internal Program, 2024-01-01
- Business Analytics Certification, KPMG India, 2022-01-01
Availability
Available for flexible shifts, including weekends, nights, and early mornings. Can work up to 48 hours per fortnight under current student visa conditions.
References
Available upon request.
Timeline
Crew Member
McDonald’s
01.2025 - 05.2025
Retail & Kitchen Team Member
Ampol Lytton
09.2024 - Current
Crew Member (Casual)
Oporto
07.2024 - 10.2024
Master of Business - International Business
Queensland University of Technology (QUT)
Bachelor of Commerce - Computer Applications
Rajagiri College of Management And Applied Sciences
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