Johanna Miller
Bridgetown,WA
Summary
Experienced healthcare professional skilled in patient care, ED Triage, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Registered Nurse and Clinical Nurse
Pemberton Health Campus WACHS
03.2021 - 04.2023
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Administered medications and treatments to manage patient's condition.
- Utilised evidence-based practice to assess and provide care for patients.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Utilised advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
- Developed strong rapport with patients, families, and staff alike to promote open communication channels for effective collaboration in treatment plans.
- Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
- Monitored patients, evaluated results, and recommended further courses of treatment in collaboration with medical personnel to quickly improve patient outcomes.
- Increased patient satisfaction scores on 'My Care Opinion' through consistent delivery of compassionate and culturally competent care.
- Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
- Provided wound care to promote healing and prevent infection.
- Participated in hospital-wide initiatives aimed at reducing medication errors and improving patient safety practices.
- Utilised technology to improve patient care, integrating electronic health records and telehealth services.
- Participated in continuous professional development, staying abreast of latest nursing practices and standards.
- Provided emotional support to patients and their families during difficult medical situations.
- Participated in quality improvement initiatives to improve patient care.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
- Monitored and maintained clinical supplies, materials and medication inventory.
- Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer, and other diseases.
- Monitored clinical protocols and standards of care through the audit process within the Medication Portfolio, Bloods Portfolio and the Emergency Department Auditing processes.
Family Practice Registered Nurse
Dr Loryn Gyer
01.2021 - 12.2022
- Utilised critical thinking skills to prioritise nursing interventions based on patients' 'acuity' levels and individual needs.
- Conducted thorough patient assessments to identify risk factors for promotion of health and wellness.
- Promptly alerting the Doctor when patients were outside normal parameters requiring further intervention
- Administered immunisations to all ages groups safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention, then recording and updating PRODA in a timely manner with accurate immunisation information.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualised care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Implemented evidence-based fall prevention strategies, to decrease falls risk within the home and community.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviours to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient records current and updated.
- Maintained stock levels and monthly audits to ensure best practice at all levels.
Special Needs Teacher
Education Department of Western Australia
05.2007 - 12.2020
- Delivered personalised educational, behavioural, and emotional support to individual students to enable positive learning outcomes.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Enhanced students'' critical thinking skills through problem-solving activities and hands-on learning experiences.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Increased parent involvement through regular communication, updates on student progress, and opportunities to participate in classroom activities.
- Developed strong rapport with parents and caregivers, fostering a supportive home-school connection for improved student outcomes.
- Managed individualized goals and objectives for each student while maintaining accurate records of progress towards achieving them.
- Coordinated with general education teachers to modify lessons as needed for inclusion of special needs students into mainstream classrooms when appropriate.
- Promoted positive behaviour management techniques, resulting in a decrease in classroom disruptions and increased engagement from students.
- Collaborated with multidisciplinary team members to develop comprehensive support plans for each student''s unique needs.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Taught multiple subjects to students with physical, intellectual or emotional disabilities.
- Advocated for special needs students at school-wide meetings, ensuring their voices were heard and their unique challenges were addressed.
- Monitored student classroom and outdoors activities to promote student safety.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Redirected students using Positive Behaviour Support (PBS).
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
- Conducted assessments of students to determine individual needs.
- Facilitated small group instruction to address individual learning needs.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Taught students across multiple classifications and degrees of special needs.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Encouraged students to take ownership of learning by providing choices.
- Facilitated communication between peers using Auslan/Makaton Key words sign Language
Personal Carer
Rockybay Incorporated
01.2002 - 05.2007
- Assisted with feeding and monitored intake to help clients achieve nutritional objectives.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
- Provided safe mobility support to help clients move around personal and public spaces.
- Maintained a clean, safe, and organised living environment for clients, promoting overall well-being and satisfaction.
- Enhanced client comfort by providing compassionate care and assistance with daily living tasks.
- Assisted in medication management for timely administration and accurate dosing, ensuring optimal health outcomes.
- Provided transportation to medical appointments and social engagements, supporting client independence and community involvement.
- Supported clients to clean house, run errands, manage laundry, and complete weekly grocery shopping.
- Assisted with meal planning, preparation, and feeding for balanced nutrition aligned with dietary restrictions or preferences.
- Assisted clients with daily living needs to maintain self-esteem and general wellness while facilitating independence.
- Collaborated with healthcare professionals to deliver comprehensive care tailored to individual patient needs.
- Contributed to interdisciplinary team meetings by sharing observations on client progress or areas requiring additional intervention efforts.
- Engaged clients in meaningful conversation, socialisation, and activity while providing personal care assistance.
- Conducted regular risk assessments within patient homes in order to identify potential hazards or areas requiring modification while liaising with Allied Health professionals for modification requirements.
- Developed strong rapport with patients and families, fostering trust and open communication regarding care plans.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Advertising Sales Consultant
Community Newspaper Group
12.1998 - 05.2007
- Expanded client base through targeted prospecting efforts, leveraging existing networks and attending industry events.
- Managed a diverse portfolio of clients, prioritizing tasks to meet deadlines and achieve revenue targets.
- Mentored junior sales consultants, providing guidance on best practices for success in the industry while also contributing to overall team performance goals.
- Increased advertising sales by developing and maintaining strong client relationships.
- Maximized revenue growth by upselling additional services or ad placements to existing clients when appropriate.
Secretary to the General Manager
Di Candilo and Sons
02.1995 - 12.1998
Education
Bachelor of Science - Nursing
Edith Cowan University
Bunbury, WA12-2020
Skills
- Medication and IV administration
- Direct patient care
- Patient assessments
- Strong clinical judgment
- Patient education and counselling
- Patient and family advocacy
- Infection control measures
- Wound care
- Intravenous therapy
- Advanced cardiac life support (ACLS) certification
- Nursing staff leadership
- Precepting
- Team coordination
- Proper catheter insertion/removal
- Vaccine administration
- High level of autonomy
- Emergency care
- Hospice and palliative care
- Geriatric nursing
- Triage competent
- Cannulation competent
Certification
- AHPRA Registration Valid to 31/05/2025
- Family and Domestic Violence Screening 27/07/2021
- Aboriginal Health and Wellbeing 31/07/2021
- Vaccination Training Program 10/06/2021
- Anaphylaxis Training 09/02/2022
- Peripheral Intravenous Cannulation 13/02/22
- Triage Competency 13/02/2022
- Working Safe in Remote Practice 21/02/2023
- Triage and Emergency Care 29/04/2022
- TNCC (Trauma Nursing Core Course) 22/07/2022
- Escalation Systems, Sepsis Recognition Training 2022
- Burns Management Program 27/02/2023
- Emergency Medicine Education Training and Simulation Workshop 24/11/2022
- TTST (Trauma Team Simulation Training) 04/11/2022
- ALS 26/03/2023
- ALS2 certification#23/615/0082 Exp: 05/04/2027
- High Risk Medications Certification 21/02/2023
- Cert 3 and 4 Disability Care 2007
Languages
Auslan/Makaton
Limited Working
Timeline
Registered Nurse and Clinical Nurse
Pemberton Health Campus WACHS
03.2021 - 04.2023
Family Practice Registered Nurse
Dr Loryn Gyer
01.2021 - 12.2022
Special Needs Teacher
Education Department of Western Australia
05.2007 - 12.2020
Personal Carer
Rockybay Incorporated
01.2002 - 05.2007
Advertising Sales Consultant
Community Newspaper Group
12.1998 - 05.2007
Secretary to the General Manager
Di Candilo and Sons
02.1995 - 12.1998
- AHPRA Registration Valid to 31/05/2025
- Family and Domestic Violence Screening 27/07/2021
- Aboriginal Health and Wellbeing 31/07/2021
- Vaccination Training Program 10/06/2021
- Anaphylaxis Training 09/02/2022
- Peripheral Intravenous Cannulation 13/02/22
- Triage Competency 13/02/2022
- Working Safe in Remote Practice 21/02/2023
- Triage and Emergency Care 29/04/2022
- TNCC (Trauma Nursing Core Course) 22/07/2022
- Escalation Systems, Sepsis Recognition Training 2022
- Burns Management Program 27/02/2023
- Emergency Medicine Education Training and Simulation Workshop 24/11/2022
- TTST (Trauma Team Simulation Training) 04/11/2022
- ALS 26/03/2023
- ALS2 certification#23/615/0082 Exp: 05/04/2027
- High Risk Medications Certification 21/02/2023
- Cert 3 and 4 Disability Care 2007
Bachelor of Science - Nursing
Edith Cowan University
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