Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Millicent Pitt

CHELTENHAM,SA

Summary

Dedicated and results-driven individual with a strong commitment to honesty and integrity. Seeking a dynamic role where exceptional interpersonal skills and passion for creating memorable guest experiences can be leveraged. Bringing a customer-centric approach to every aspect of work and the genuine ability to build connections that foster an environment of trust and collaboration.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Bauhaus Australia
07.2019 - 06.2023
  • Utilised effective sales techniques and strategies to meet sales targets.
  • Actively listened to customer needs and provided tailored solutions, resulting in increased sales and customer satisfaction.
  • Proactively assisted customers in locating products, leveraging the store's advanced system to swiftly check merchandise system and provide accurate information.
  • Delivered exceptional support to customers through various channels, including in-person interactions, phone calls and social media, ensuring prompt and courteous assistance at all times.
  • Thrived in a fast-paced and high-stress environment, maintaining a calm and poised demeanour to effectively serve both customers and fellow staff members.
  • Cultivated strong customer relationships by actively listening and employing personal skills, establishing a rapport that enhanced their overall experience.
  • Assisted in training and mentoring new staff members, imparting knowledge and fostering their growth to ensure a cohesive and proficient team,
  • Demonstrated organisational skills by efficiently creating and updating stock information for the online point-of-sale system, as well entered products for online via the Bauhaus website to showcase new inventory.
  • Conducted accurate cash handling procedures, including counting and reconciling till money, ensuring precise financial records.
  • Demonstrated attention to detail while unpacking and accurately pricing stock. guaranteeing the integrity of inventory records.
  • Proficiently entered stock information into the system, matching invoices to maintain accurate financial records.


Hospitality Worker

Bowlsome
02.2019 - 07.2019
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reduced risks and ensured top quality food hygiene by maintaining a clean and organised work environment.
  • Preserved quality of produce.
  • Barista


Sales Assistant

Anthropologie
05.2018 - 12.2018
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  • Actively engaged with customers to understand their needs and preferences, offering personalised styling advice and product recommendations.
  • Maintained a thorough knowledge of Anthropologie's products, including features, benefits, and pricing, to provide accurate information to customers.
  • Assisted in visual merchandising efforts to create an inviting and visually appealing store environment.
  • Processed customer transactions accurately and efficiently, utilising the point-of-sale system.
  • Proactively replenished and organised merchandise on the sales floor to ensure a well-stocked and organised store.
  • Collaborated with team members to achieve sales goals and contributed to a positive and cohesive work environment.
  • Participated in ongoing training and development opportunities to enhance product knowledge, sales skills, and professional growth.
  • Received and unpacked large orders of merchandise.
  • Inspected incoming stock for damages or defects and reported any issues to the appropriate supervisor.
  • Organised and sorted merchandise in the stock room according to established guidelines, making it easily accessible for restocking the sales floor.
  • Maintained cleanliness and organisation in the stockroom.
  • Followed safety protocols and guidelines while handling and moving merchandise, ensuring a safe work environment for the team.

Sales Assistant

Bakers Delight
03.2015 - 05.2018
  • Delivered exceptional customer service and created a positive bakery experience for every customer.
  • Skilled in engaging with customers, active listening to their needs, and providing personalised recommendations to maximise satisfaction.
  • Proactive in maintaining a clean and organised sales floor, ensuring that bakery products were attractively displayed and well-stocked.
  • Efficient in handling cash transactions, accurately processing payment, and maintaining a balanced cash register at all times.
  • Proficient in using bakery equipment such as bread slicers, ensuring optimal product quality and consistency.
  • Multitasking with the ability to handle multiple customer inquiries simultaneously while prioritising tasks effectively.
  • Strong knowledge of the bakery's product offerings, including breads, pastries and specialty items, enabling me to confidently answer customer questions and make informed recommendations.
  • Team player with a friendly and approachable attitude, collaborating with colleagues to ensure a smooth and seamless bakery operation.
  • Detail-orientated and reliable, committed to upholding health and safety standards, including proper food handling and storage.
  • Eager to learn and grow within the bakery industry, continuously seeking opportunities to expand product knowledge and enhance sales techniques.

Education

Bachelor of Business(Tourism And Event Management) - Business

University of South Australia
Adelaide, SA
12.2022

High School Diploma -

St Mary's College
Adelaide, SA
12.2016

Skills

  • Communication Skills: Effective verbal and written communication and active listening
  • Leadership Skills: Ability to motivate and inspire others, delegation and decision-making
  • Problem-Solving Skills: Analytical thinking, critical reasoning, and creative problem solving
  • Time Management: Prioritisation, multitasking, and meeting deadlines
  • Collaboration: Fostering teamwork, and conflict resolution
  • Adaptability: Flexibility, embracing change and willingness to learn new technologies
  • Organisational Skills: Attention to detail, planning and project management
  • Customer Service: Providing exceptional customer service experiences, resolving issues, and maintaining positive relationships
  • Research Skills: Gathering and analysing information, conducting market research, and staying up-to-date with industry trends

Referees

Kat Zisakis 

Manager of Bauhaus Australia 

Email: shop@bauhaus.com.au

Phone: 0411 389 100


Dani Maiolo 

Owner of Bauhaus Australia 

Email: email@bauhaus.com.au

Phone: 0433 012 656


Claire Donnelly 

Owner of Bakers Delight Burnside 

Phone: 0420506887

Timeline

Sales Assistant

Bauhaus Australia
07.2019 - 06.2023

Hospitality Worker

Bowlsome
02.2019 - 07.2019

Sales Assistant

Anthropologie
05.2018 - 12.2018

Sales Assistant

Bakers Delight
03.2015 - 05.2018

Bachelor of Business(Tourism And Event Management) - Business

University of South Australia

High School Diploma -

St Mary's College

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Millicent Pitt