Summary
Overview
Work History
Education
Skills
Timeline
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MILLIE BLAKE

Summary

Enjoy learning new things and working in Challenging environments. Excited about opportunity to take next career step. Willing to take on any task to support team and help business succeed.
I am a loyal, reliable, committed and honest employee.
Reliable worker with excellent communication, time management, and computer skills.

A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

Overview

8
8
years of professional experience

Work History

National Field Service Manager

Professional Collection Services
10.2023 - 02.2025
  • Established strong relationships with clients, fostering long-term loyalty and repeat business.
  • Implemented quality control measures to maintain high standards of service delivery.
  • Maintained client trust by providing timely updates on the status of their accounts and recoveries.
  • Streamlined operations by maintaining accurate records of repossessions, inventory, and transport logs.
  • Ensured safety compliance by adhering to local laws and regulations during repossessions.
  • Conducted Daily Administration tasks such as data entry, invoicing clients, approving agents invoices.
  • Speaking with Clients via phone and email, arrange for field agents to attend and collect full arrears or collection of the asset.

Educator

Harmony Greenslopes
05.2022 - 10.2023
  • Through out the year that i have worked at Harmony, I have built strong relationships with both the children, families and educators around me
  • I have also been left to run the nursery room when both my lead educators have been away or on programming time
  • I have spent time completing observations on children and their development and also helped to support children emotional and social development, Facilitate meaningful learning experiences as well as plan and set up learning experiences followed by documenting this on a daily basis
  • Discussed children's progress and needs with parents and Identified any developmental issues and challenges
  • I have also spent a lot of time along side my lead educators and educational lead during weekly studio meetings coming together to start ideas
  • Used Storypark and OWNA
  • I have also been on a rotating roaster of opening and closing shifts
  • I hold a current Blue card, first aid, CPR, child protection certificate
  • Completed Cert 111 in Childcare
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Fostered a collaborative learning environment by implementing group activities that encouraged student participation.

Office Administrator & Account Manager

Professional Collection Services
12.2016 - 05.2022
  • Conduct primary searches to locate a debtor, manage accounts, processing payments of accounts, speak to debtors and clients in a professional manner, resolve debtors accounts, organise an agent to attend and repossess an asset, report field work to clients
  • The role also includes Administration Jobs such as approving invoices, monthly reports to clients entering new debts and clients and marketing to new clients
  • Daily Data Entry, Daily Banking, Collection of overdue debts, account management, initiating legal proceedings
  • Dealing Clients and debtors and lawyers on a daily basics
  • Work well on my own and as a team
  • Understands excel spreadsheets
  • Assisting the CFO with daily Admin
  • Training new admin and collection staff
  • Reporting to clients

Education

Certificate III in Early Childhood Education - Early Childhood Care And Education

College For Australian Early Childhood Educators
Brisbane, QLD
07-2023

High School Diploma -

High School Diploma
Springfield Central, QLD
12-2016

Skills

  • Scheduling jobs
  • Managing service operations
  • Field operations
  • Relationship Building
  • Social Development
  • Diversity and Inclusion
  • Creative and Resourceful
  • Problem-solving

Timeline

National Field Service Manager

Professional Collection Services
10.2023 - 02.2025

Educator

Harmony Greenslopes
05.2022 - 10.2023

Office Administrator & Account Manager

Professional Collection Services
12.2016 - 05.2022

Certificate III in Early Childhood Education - Early Childhood Care And Education

College For Australian Early Childhood Educators

High School Diploma -

High School Diploma

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MILLIE BLAKE