Summary
Overview
Work History
Education
Skills
Timeline
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Millie Hutchinson

Lovedale,NSW

Summary

Highly-motivated employee with desire to take on new challenges with 3+ year's customer service experience. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Retail Assistants (Retail & Consumer Products)

Cessnock Marketplace Tobacconist
02.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

Barista

Nock Espresso Bar
06.2022 - 10.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Kept up-to-date records of sales transactions using point-of-sale systems.

Crew Member

Gourmet Pizza Cessnock
06.2020 - 12.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Education

St Phillips Christian College
Cessnock, NSW

Mt View Highschool
Cessnock, NSW
2023

Skills

  • Ordering Procedures
  • Beverage Preparation
  • Espresso Machine Operation
  • Food Preparation
  • Food Running
  • Cash Handling
  • Opening and Closing Duties
  • POS Systems
  • Menu Memorisation
  • Safe Food Handling
  • Espresso Machine Operations
  • New Hire Training
  • Safe Food Handling Practices
  • Positive and Professional
  • Team Leadership
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Organisation and Time Management

Timeline

Retail Assistants (Retail & Consumer Products)

Cessnock Marketplace Tobacconist
02.2024 - Current

Barista

Nock Espresso Bar
06.2022 - 10.2023

Crew Member

Gourmet Pizza Cessnock
06.2020 - 12.2022

St Phillips Christian College

Mt View Highschool

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Millie Hutchinson