MILLIE MCDONALD
Summary
Compassionate second-year Bachelor of Nursing student with diverse experience in healthcare, administration, childcare, and retail. Organized professional skilled in communication, time management, and customer service. Dedicated to enhancing patient care and supporting healthcare teams through efficient administration and compassionate service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Educator
JAG Helping Hands
Northgate, QLD
11.2024 - Current
- Developed engaging lesson plans tailored to meet diverse student needs.
- Created a safe, comfortable learning environment by nurturing student relationships.
- Supervised children in before and after school care, promoting safety and wellbeing.
- Built positive relationships with children, families, and colleagues to strengthen community ties.
- Maintained accurate attendance records, facilitating effective communication with parents.
- Managed competing priorities within a fast-paced team environment to enhance productivity.
Season Housekeeper & Bartender
Butter Hotel
Hakuba, Japan
12.2025 - 03.2026
- Delivered professional customer service as bartender in high-volume ski resort.
- Maintained exceptional housekeeping standards across accommodation facilities.
- Managed inventory of cleaning supplies and equipment to ensure operational efficiency.
- Fulfilled guest requests for additional amenities or services.
- Collaborated with international team to create memorable guest experiences.
- Interacted with diverse clientele to provide personalized service. through personalized service to enhance satisfaction.
- Adapted quickly to new environment while living and working independently overseas.
Holiday Sales Retail Customer Service Assistant
The Coast Store
Sunshine Coast, QLD
01.2022 - 12.2024
- Assisted customers with inquiries and product selection, elevating their overall shopping experience.
- Processed transactions using point-of-sale systems, ensuring smooth and efficient checkouts.
- Collaborated with team members to achieve sales and customer service objectives.
- Maintained store presentation and replenished stock, enhancing product availability for customers.
Tutoring Services
Self-Employed
Brisbane, QLD
01.2022 - 11.2024
- Provided one-on-one academic tutoring to primary-aged children, fostering learning and confidence.
- Conducted tutoring sessions focused on individual learning styles to enhance educational outcomes.
- Enhanced communication, organization, and problem-solving skills through diverse family interactions.
- Built trusted relationships based on professionalism and consistency with families.
- Delivered reliable childcare for multiple families, ensuring safety and engagement during weekdays and evenings.
- Supported family needs by assisting with home tasks, including cooking and tidying.
- Managed family schedules to ensure coverage for all commitments. to ensure availability for weekday, weekend, and evening commitments.
Cafe Service staff
COLLAB Coffee
01.2021 - 10.2023
- Delivered professional and friendly customer service, contributing to positive client experiences.
- Operated efficiently under pressure during peak trading periods, sustaining high service quality.
- Prepared food and beverages while adhering to strict food safety standards.
- Processed cash and EFTPOS transactions accurately, ensuring financial integrity.
Education
Bachelor of Nursing - Healthcare
University of Queensland
St Lucia, QLD11-2028
High School Diploma -
St Margarets Anglican Girls School
Ascot, QLD, Australia11-2024
Skills
- Lesson planning
- Student support
- Educational psychology
- Organizational skills
- Time management
- Critical thinking
- Effective communication
- Team collaboration
- Customer service
- Attention to detail
- Lesson planning
Certification
- Blue Card (Working with Children Check)
- Yellow card
- Current First Aid + CPR Certificate
- National Police Check
- 2023 -Certificate II in Health
Services
Timeline
Season Housekeeper & Bartender
Butter Hotel
12.2025 - 03.2026
Educator
JAG Helping Hands
11.2024 - Current
Holiday Sales Retail Customer Service Assistant
The Coast Store
01.2022 - 12.2024
Tutoring Services
Self-Employed
01.2022 - 11.2024
Cafe Service staff
COLLAB Coffee
01.2021 - 10.2023
Bachelor of Nursing - Healthcare
University of Queensland
High School Diploma -
St Margarets Anglican Girls School