MILLIE TAYLOR
Narrabri,NSW
Summary
Dedicated and highly efficient, possessing a diverse skill set encompassing both hospitality and academic excellence. With over 2 years of experience in the food service industry, brings a deep understanding of restaurant operations, exceptional multitasking abilities, and an unwavering commitment to delivering exceptional customer service. Proven track record includes accurately taking and delivering orders, ensuring food quality and presentation, and maintaining a clean and organised kitchen environment. Skilled in managing high-pressure situations and collaborating seamlessly with kitchen staff to optimise workflow. Proficiency extends to anticipating customer needs, providing recommendations, and enhancing the overall dining experience, all while demonstrating exceptional communication and interpersonal skills and maintaining a strong attention to detail. Committed to upholding food safety and sanitation standards while consistently exceeding customer expectations. Eager to contribute expertise and passion for hospitality to a dynamic restaurant team.
In addition to hospitality experience, driven and dedicated, consistently excelling academically through unwavering determination and an unrelenting commitment to learning. With a long record of academic achievements, has demonstrated a strong work ethic, a thirst for knowledge, and a relentless pursuit of excellence in all educational endeavors. Beyond academic accomplishments, actively sought out leadership roles within the school community, honing the ability to inspire and collaborate with peers to consistently be the passionate voice of all students. Whether serving as a year representative or volunteering in community initiatives, leadership experiences have cultivated organisational, communication, and problem-solving skills. Dedication to both academic excellence and leadership showcases adaptability, resilience, and a deep passion for personal and collective growth. Eager to leverage these qualities to contribute positively to future academic pursuits and occupations, ultimately making a meaningful impact in both educational and occupational settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HOSPITALITY WAITRESS
TOURIST HOTEL
01.2022 - Current
- Demonstrates exceptional customer service skills by providing welcoming and attentive dining experience to patrons.
- Proficiently handles food and beverage orders, ensuring accuracy and compliance with dietary restrictions and allergies.
- Efficiently manages high-volume dining area, consistently achieving quick table turnover and maximising restaurant revenue.
- Skillfully operates POS (Point of Sale) systems to process orders, accept payments, and manage guest checks.
- Upholds strict cleanliness and sanitation standards in accordance with health and safety regulations.
- Easily adapts to fast-paced and high-pressure situations, resolving customer complaints and concerns professionally and to their satisfaction.
- Exhibits strong teamwork and communication skills by coordinating with fellow waitstaff and kitchen personnel to ensure seamless service.
- Consistently adheres to restaurant's dress code and grooming standards, maintaining professional appearance.
- Maintains positive attitude and strong work ethic, contributing to a collaborative and productive work environment.
- Showcases commitment to providing exceptional customer experience, resulting in positive feedback and repeat business.
- Establishes and maintains relationships with key customers to promote satisfaction and loyalty
- Develops and executes strategies to improve customer experience in hospitality settings
HOSPITALITY WAITRESS
YIELD NARRABRI
03.2021 - 01.2022
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Managed cash and credit card transactions, maintained accurate cash register totals, and processed payments efficiently.
- Maintained clean and organised dining area, including setting and clearing tables, refilling condiments, and ensuring tidy appearance.
- Collaborated with kitchen staff to coordinate order delivery and resolve customer concerns or special requests.
- Adhered to all food safety and hygiene regulations, ensuring safety of customers and coworkers.
- Assisted in opening and closing procedures, including preparing cafe for daily operations and cleaning up at end of shifts.
- Demonstrated excellent multitasking skills to handle high volumes of customers during peak hours.
Education
High School Diploma -
ST MARYS COLLEGE
GUNNEDAH11.2023
Skills
- Certified in food handling and safety protocols
- Proficient in maintaining clean and sanitary work areas
- Excellent verbal communication skills to interact with customers and coworkers
- Dedication to providing exceptional customer service and ensuring positive dining experience
- Efficiently managing time to serve customers promptly and keep dining area organized
- Competence in adapting to fast-paced and dynamic work environments, especially during peak hours
- Ability to upsell menu items and suggest beverage pairings to increase sales
- Skills to diplomatically handle conflicts or disagreements with customers or coworkers
- Possesses confident public speaking abilities, including delivering speeches, presentations, and representing school at events
- Effectively balances academic responsibilities with extracurricular activities and leadership roles, showcasing strong time management skills
- Demonstrates effective study techniques, time management, and organisation to excel academically
Accomplishments
- Year 12 Prefect Leadership Position at St Marys College Gunnedah 2023
- Year 11 Student Representative Councillor Leadership Position at St Marys College Gunnedah
- Year 7 Student Representative Councillor Leadership Position at St Marys College Gunnedah
- Year 12 Academic Excellence in: Business Studies, Standard English, Studies of Religion, Economics and Food Technology
- Year 11 Academic Excellence in: Business Studies, Standard English, Studies of Religion, Standard Maths and Food Technology
Certification
- Certificate in First Aid
Timeline
HOSPITALITY WAITRESS
TOURIST HOTEL
01.2022 - Current
HOSPITALITY WAITRESS
YIELD NARRABRI
03.2021 - 01.2022
High School Diploma -
ST MARYS COLLEGE
- Certificate in First Aid
Similar Profiles
Maeve HarrisMaeve Harris
Food Runner/Kitchen Hand/Bartender at Tourist HotelFood Runner/Kitchen Hand/Bartender at Tourist Hotel
Jordan KayJordan Kay
Bartender at Tourist HotelBartender at Tourist Hotel
Md Mizanul HoqueMd Mizanul Hoque
Night Auditor at Grand Tourist Hotel MuscatNight Auditor at Grand Tourist Hotel Muscat