Milly Carmichael
Frankston South
Summary
As mentioned, I have had a great deal of experience in a wide range of jobs that have all had something in common - customer focus, high quality service and collaboration. Each job has had its difficulties, has been stressful and has had its own unique issues that I have had to solve and I can say with confidence that I have done so brilliantly. I love people, I love being of service and helping others and I absolutely adore meeting and connecting with those that I meet outside and inside of the workplace. Networking and maintaining relationships is one of my strongest qualities. Personal development in all forms, is a passion of mine.
Overview
10
10
years of professional experience
Work History
Model
Brooklyn Management
02.2022 - Current
- Engaged in photoshoots, promotional work and runway.
- Adapted quickly to changing environments for continued professionalism under pressure.
- Maintained readiness for all jobs despite no brief most times.
- Maintained high levels of professionalism in variety of differing circumstances.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Constantly networked with wide array of people.
Store Team Member
Woolworths Supermarket
03.2020 - 05.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Interacted positively with team members and customers to promote commitment to organisation's vision and values.
- Organised and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted customers with merchandise by answering product-related questions to guide customers through buying process.
- Operated register to process payments and collect cash payment for order totals.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Waitress and Bartender
Cheeky Squire
05.2018 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Waitress and Bartender
Waves On The Beach Restaurant
09.2017 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Trained and oversaw new staff.
- Set up/close bar.
- Took bookings over phone and entered into booking system.
- Set up for large events such as weddings/functions.
Crew Member
McDonald's Restaurant
07.2014 - 08.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Education
Bachelor of Health Sciences - Naturopathy
Torrens University Australia
Melbourne, VIC08.2025
Nutrition And Health Coaching
Institute For Integrative Nutrition
Ohio, America06.2024
High School Diploma -
Frankston High School
Frankston, VIC10.2018
Skills
- Building Motivation and Confidence
- Verbal and Written Communication
- Organisation and Preparation
- Interpersonal Skills / Rapport
- Workload Prioritisation / Efficient
- Cooperative and Positive Attitude
- Adaptable and Flexible
- Active Listening
- Attention to Detail
- Charismatic and Warm Aura
- Progress Reporting / Student Evaluation
- Dependable and Responsible
- Patience and Empathy
Licenses
Working with Children's Check
Timeline
Model
Brooklyn Management
02.2022 - Current
Store Team Member
Woolworths Supermarket
03.2020 - 05.2022
Waitress and Bartender
Cheeky Squire
05.2018 - 03.2020
Waitress and Bartender
Waves On The Beach Restaurant
09.2017 - 03.2020
Crew Member
McDonald's Restaurant
07.2014 - 08.2017
Bachelor of Health Sciences - Naturopathy
Torrens University Australia
Nutrition And Health Coaching
Institute For Integrative Nutrition
High School Diploma -
Frankston High School
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