Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Milly Haines

Kotta

Summary

I am a very eager individual, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered extremely hardworking and reliable with great interpersonal skills. I am a very caring person with a non-judgemental personality and a very can-do attitude. I am someone who never backs down from a challenge and always gives it my all.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

Fuzion Cafe
08.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Lifeguard

Campaspe Shire Council
11.2022 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Trained new lifeguards on safety procedures and protocol.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

Legal Assistant

Melville And Hicks Lawyers
01.2023 - 07.2023
  • Organized documents to manage paper and electronic filing systems of clients.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
  • Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
  • Communicated pertinent information to clients via phone, email, and mail.

Education

High School Diploma -

Rochester Secondary College
Rochester, VIC
11.2022

Skills

  • Cultural Awareness
  • Multitasking
  • Problem Solving
  • Quick Learner
  • Very Vigilant
  • Time Management
  • Excellent with all ages
  • Non-judgement, caring personality
  • Patience
  • Resilience
  • A very good sense of humor

Certification

  • Current in First Aid
  • Qualified Pool Lifeguard
  • Current in CPR
  • Current WWCC

Timeline

Waitress

Fuzion Cafe
08.2023 - Current

Legal Assistant

Melville And Hicks Lawyers
01.2023 - 07.2023

Lifeguard

Campaspe Shire Council
11.2022 - Current

High School Diploma -

Rochester Secondary College

Similar Profiles

CREATE PROFILE
Milly Haines