Milos Galic
BOSSLEY PARK
Summary
Proven multitasker and product knowledge expert, I excelled at Woolworths by boosting sales through innovative displays and maintaining high standards of cleanliness. Skilled in stock rotation and food safety, my work significantly enhanced customer satisfaction and operational efficiency. Demonstrating strong decision-making and a professional appearance, I consistently met employer-desired skills, setting a benchmark for excellence in customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Produce Team Member
Woolworths
11.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Minimized shrinkage rates with diligent monitoring of temperature controls in refrigeration units.
- Improved workflow efficiency by maintaining clean workspaces and well-organized backroom storage areas.
- Streamlined produce department operations for increased efficiency and productivity.
- Maximized product shelf life through vigilant rotation practices based on expiration dates or visual quality cues.
- Boosted sales through attractive displays, creative cross-merchandising, and strategic placement of promotional materials.
- Increased accuracy of inventory records by conducting thorough audits at regular intervals.
- Assisted customers with special requests, ensuring their needs were met promptly and accurately.
- Handled customer inquiries professionally, offering solutions that enhanced their shopping experience.
- Collaborated with team members to ensure consistent quality and freshness of products.
Waiter
The Skara Rama
06.2023 - 10.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Education
Bachelor of Business Management - Management
Western Sydney University
Sydney, NSW11-2025
High School Diploma -
Bossley Park High School
Sydney, NSW10-2022
Skills
- Maintaining cleanliness
- Strong multitasking
- Stock rotation
- Cleanliness
- Product presentation
- Food safety compliance
- Order taking
- Professional appearance
- Product knowledge expertise
- Decision-making
Certification
- RCG Liquor and Gaming NSW 2023/05
- RSG Liquor and Gaming NSW 2023/05
Languages
Serbian
Full Professional
Timeline
Produce Team Member
Woolworths
11.2023 - Current
Waiter
The Skara Rama
06.2023 - 10.2023
- RCG Liquor and Gaming NSW 2023/05
- RSG Liquor and Gaming NSW 2023/05
Bachelor of Business Management - Management
Western Sydney University
High School Diploma -
Bossley Park High School
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