Experienced professional with a background in Security Control Room Operations and Loading Dock Coordination, seeking a challenging position where I can leverage my skills in security monitoring, emergency response, and logistics coordination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Control Room Operator
MSS Security, University Of New South Wales
09.2023 - Current
Monitor and operate security systems, including CCTV cameras and alarms, ensuring the safety and security of the university campus.
Respond promptly to alarms, incidents, and emergencies, coordinating with security personnel and local authorities for effective resolution.
Collaborate with team members to maintain a high level of situational awareness and implement security protocols.
Conduct routine checks and inspections to identify and address potential security issues proactively.
Maintain accurate records of equipment status, incidents, and actions taken during each shift.
Participate in training programs to stay updated on the latest security procedures and technologies.
Communicate effectively with team members and other departments to relay critical information and coordinate activities.
Operate and troubleshoot various control room systems, identifying and resolving technical issues promptly.
Ensure compliance with regulatory requirements and university security policies.
Contribute to a culture of continuous improvement by suggesting and implementing enhancements to monitoring processes
Enhanced overall security by diligently monitoring CCTV systems and reporting suspicious activities.
Maintained a safe environment by conducting regular patrols of the premises and addressing potential hazards.
Loading Dock Coordinator / Main Room
MSS Security / Reserve Bank Of Australia
09.2022 - 09.2023
Coordinate loading and unloading activities at the loading dock, optimizing workflow and ensuring the timely movement of goods.
Ensure strict adherence to safety protocols and regulations during all loading dock operations.
Collaborate with warehouse staff, drivers, and internal departments to synchronize loading schedules, resolve logistical issues, and improve overall efficiency.
Conduct regular inspections of loading dock equipment, ensuring proper functionality and arranging timely maintenance or repairs when necessary.
Identify opportunities for process improvements, implement strategies to enhance efficiency, and contribute to a 15% reduction in loading times.
Maintain accurate and detailed records of shipments, deliveries, and inventory levels for reporting and auditing purposes.
Provide clear and concise communication to suppliers, carriers, and internal stakeholders during loading dock operations.
Train and orient new staff on loading dock procedures, safety guidelines, and equipment operation.
Implement quality control measures, inspecting incoming shipments for damages or discrepancies, and addressing issues promptly.
Stay informed about relevant regulations and industry standards affecting loading dock operations, ensuring compliance with legal requirements.
Security Team Leader
MSS Security, University Of New South Wales
05.2022 - 09.2022
Enhanced security measures by conducting regular risk assessments and implementing appropriate security protocols.
Led the security team effectively, ensuring optimal performance and adherence to company policies.
Reduced incidents of theft and vandalism by proactively monitoring surveillance systems and conducting thorough patrols.
Streamlined communication between team members with the implementation of a centralized reporting system for incident management.
Prepared and submitted reports to keep management informed of security activities and developments.
Collaborated with management to develop security policies and procedures.
Responded quickly to emergency situations to assess and deflect issues.