Min-Chi Chen
Sydney,NSW
Summary
Hardworking and motivated individual with skills in social skills, time management and scheduling. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development, relations and performance management. Additionally, I have solid experience processing payments, handling and meeting customer demands with well-organised mentality.
Overview
6
6
years of professional experience
Work History
Barista
Fujimi Bakehouse
11.2023 - 05.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Recommended products based on solid understanding of individual customer needs and preferences.
Intern
ZARA
07.2023 - 08.2023
- Conducted consumer surveys and analyzed purchasing trends.
- Designed and presented social media campaign ideas.
- Researched relevant industry trends to develop engaging, topical social media content.
- Created customized marketing materials to increase product awareness.
Cashier
Machi Machi Milktea
09.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions
- Assisted customers with returns, refunds and resolving transaction issues.
- Fulfilled food delivery orders and packed milk teas safely
Internship Volunteer Activities Coordinator
Shanghai Children's Hospital
07.2018 - 02.2020
- Tracked volunteer hours in spreadsheets.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Researched new ideas for programs and activities, taking into consideration participants' suggestions.
- Conducted in-person interviews to assess candidate experience and qualifications.
- Created effective talent acquisition training materials that supported culture and performance objectives.
- Used interpersonal communication skills to convey information to others.
Education
Bachelor of Commerce& Bachelor of Advanced Studies - Industrial Relations&Human Resources, BIS
University of Sydney
Sydney, NSW06.2026
Skills
- HR Policies
- Microsoft Office
- Effective Working Relationships
- Social Media Platforms
- Adapt to Changing Environment
- HR Support
- Market Research
- Friendly and outgoing
- Cash Handling
- POS Systems
- Beverage Preparation
Personal Details
English name: Mickie
Date of Birth: 30. 04. 2004
Visa Type: Subclass 500 Student Visa
Availabilities: Thursday, Friday, Saturday, Sunday
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
School Society
Role: Social Media Coordinator
Society: Jacaranda Stock Market Society
- Create engaging content for social media platform (WeChat Subscription)
- Maintain a content calendar to ensure a consistent posting schedule
- Communicate effectively and assign tasks to team members, such as event requirements and deadline
- Review and make changes to the final version of contents before post it
Timeline
Barista
Fujimi Bakehouse
11.2023 - 05.2024
Intern
ZARA
07.2023 - 08.2023
Cashier
Machi Machi Milktea
09.2022 - 12.2022
Internship Volunteer Activities Coordinator
Shanghai Children's Hospital
07.2018 - 02.2020
Bachelor of Commerce& Bachelor of Advanced Studies - Industrial Relations&Human Resources, BIS
University of Sydney
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