Mina Hosseini
New Castle / Buttaba,NSW
Summary
Dynamic Administration Assistant with a successful history at K & R Hardy Engineering, proficient in Office Suite and Google Workspace. Known for exceptional communication and collaboration skills, contributing to positive experiences across the organization. Streamlined administrative processes to significantly enhance efficiency and productivity. Committed to upholding Christian values while fostering a respectful and supportive workplace.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
K & R Hardy Engineering Pty Ltd (H10 Engineering)
Rathmines, NSW 2283, NSW
11.2023 - Current
- Welcoming visitors courteously and offering assistance when required.
- Organizing files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answering incoming calls in a professional manner.
- Providing administrative support to management team.
- Preparing invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Processing incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Scheduling appointments for department personnel as needed.
- Maintaining employee attendance records according to company policies.
- Processed financial documents, contracts, expense reports and invoices.
- Directing customer inquiries to appropriate department personnel.
English as a Second Language Teacher
Mektebim College
Denizli/Pamukkale, Turkey
09.2022 - 06.2023
- Created lesson plans, organized classroom materials, and managed schedules to ensure classes run smoothly and effectively.
- Communicated with students, parents, and colleagues.
- Implemented technology in the classroom to support interactive learning and language practice.
- Assessed and evaluated students' work accurately, and maintained meticulous records of their progress and attendance.
- Collaborated with colleagues to create innovative teaching methods.
- Stress management involved remaining calm and composed under pressure in a fast-paced teaching environment to demonstrate to students the values of Christianity.
- Strong verbal and written communication to convey complex information to students clearly and efficiently.
- Worked closely with administration and other English teachers to arrange class schedules, exam timetables, and organize parent-teacher meetings.
- Used Google Suite, particularly in developing lesson plans and storing them, sending homework reminders, and progress reports by using Gmail and other related apps.
Front Desk Receptionist
Radin English Institute
Shiraz/Iran
08.2011 - 06.2016
- Welcomed new students, parents, and visitors kindly, providing information, and directing them to the appropriate personnel.
- Collaborated with team members to enhance institutional effectiveness.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Answered incoming emails and calls, and redirected callers to the appropriate personnel or department.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors.
- Addressing any complaints from students or parents, resolving minor issues, and escalating larger problems to management.
Education
Bachelor of Science - English Translation
Shiraz Azad University
Shiraz/Iran06-2010
Skills
- I am a social person who enjoys working in a busy environment, and I interact politely with students, parents, and teachers to ensure a positive experience for them
- Juggling multiple tasks, such as answering calls, scheduling appointments, and handling inquiries
- Proficiency with Google Workspace and Office software
- Strong written and verbal communication
- Ability to collaborate with other staff, and contribute to a positive environment
- Adhere to Christianity values as a Christian person
- Respect for privacy and sensitivity, especially when handling students
Certification
- Certificate in Qualified Bookkeeping
- Certificate in Advanced Xero
- Certificate in Microsoft Office
- Working With Children Check (WWCC)
References
References available upon request.
Timeline
Administrative Assistant
K & R Hardy Engineering Pty Ltd (H10 Engineering)
11.2023 - Current
English as a Second Language Teacher
Mektebim College
09.2022 - 06.2023
Front Desk Receptionist
Radin English Institute
08.2011 - 06.2016
- Certificate in Qualified Bookkeeping
- Certificate in Advanced Xero
- Certificate in Microsoft Office
- Working With Children Check (WWCC)
Bachelor of Science - English Translation
Shiraz Azad University
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