Mina Khalilpour
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Gratis
03.2020 - 02.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Retail Assistant
Sanaz Beauty
02.2018 - 06.2020
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Bachelor of Science - Industrial Engineering
Azad University of NRA
Iran05.2018
Skills
- Customer Service
- Loss Prevention
- Order Processing
- Money Handling
- Teamwork
- Problem-Solving
- Retail Store Operations
- Retail Sales
- Time Management
- Customer Assistance
- Active listening
Languages
Persian
Native or Bilingual
English
Professional Working
Turkish
Native or Bilingual
Timeline
Retail Sales Associate
Gratis
03.2020 - 02.2023
Retail Assistant
Sanaz Beauty
02.2018 - 06.2020
Bachelor of Science - Industrial Engineering
Azad University of NRA
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