Mina Thomassen
Collingwood
Summary
A service-oriented woman with a positive attitude and a history of being a dependable employee who values working closely with others.
Overview
6
6
years of professional experience
Work History
Supervisor
Gelato Messina
01.2023 - 06.2024
- Oversaw daily operations ensuring smooth workflow and maintaining team efficiency.
- Ensured customer satisfaction by providing friendly customer service, addressing concerns, and finding effective solutions.
- Trained new employees on company policies, customer service standards, and operational procedures.
- Oversaw stock levels, ordered supplies, and managed inventory to ensure product availability while minimising waste.
- Managed daily sales operations, including opening and closing registers, reconciling cash, and processing transactions accurately.
Kindergarten Assistant
Theas Bærum AS
09.2020 - 06.2022
- Assisted in daily activities and responsibilities such as organising and executing games and activities, as well as ensuring cleanliness and organisation.
- Cultivated language development through interaction, nursery rhymes and song to further children’s comprehension, vocabulary and love of language.
- Provided emotional support and guidance while delivering play-based learning experiences to children.
Shift Leader
Leos Lekeland Norge AS
11.2018 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximise business success.
Education
Bachelor of Science - Criminology And Psychological Science
La Trobe University
Melbourne, VIC05.2026
High School Diploma -
Eikeli Videregående Skole
Bærum, Norway 06.2020
Skills
- Collaborative and Team-Oriented
- Customer Service Management
- Interpersonal Relations
- Guest Satisfaction
Accomplishments
Employee of the Year at Leos Lekeland Norge AS - 2020
Personal Details
Date of birth
June 10th, 2001
Gender
Female
Nationality
Norwegian
Hobbies
- Painting
- Cooking
- Socialising
- Travelling
Referees
Savina Sangiemvongsak
Gelato Messina
savina.sng@gmail.com
Grete Hoel
Theas Bærum AS
hosletoppen@barnehagenvaar.no
Anca Nechifor
Leos Lekeland Norge AS
ana_anitei@yahoo.com
Timeline
Supervisor
Gelato Messina
01.2023 - 06.2024
Kindergarten Assistant
Theas Bærum AS
09.2020 - 06.2022
Shift Leader
Leos Lekeland Norge AS
11.2018 - 05.2021
Bachelor of Science - Criminology And Psychological Science
La Trobe University
High School Diploma -
Eikeli Videregående Skole
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