Mina Toda
Thornbury,VIC
Summary
Proven Sales Assistant and Website Manager with a track record of enhancing customer experiences and boosting sales, notably at Tombo. Demonstrated ability to develop appealing product displays and innovate recipes, significantly contributing to sales growth. Skilled in fostering strong customer relationships through exceptional service and detailed product knowledge.
Overview
11
11
years of professional experience
Work History
Sales Assistant, Website Manager
Tombo
02.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Executed visual merchandising strategies to attract customers and drive sales.
Sales Assistant, Website Manager
Kazari Pty Ltd
03.2017 - 03.2024
Donut Maker
Floresta
04.2014 - 02.2016
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Collaborated with team members to fulfill large orders efficiently and within tight deadlines.
- Contributed to increased sales by creating visually appealing donut displays that attracted customer attention.
- Assisted in the development of new donut flavors and recipes, expanding product offerings and attracting new customers.
Education
Bachelor of Health Sciences -
Osaka Kyoiku University
Skills
- Efficient Work Pace
- Workplace Cleanliness
- Food safety knowledge
- Frying techniques
- Sanitation Practices
- Consistency in production
- Recipe Development
- Menu Planning
Timeline
Sales Assistant, Website Manager
Tombo
02.2024 - Current
Sales Assistant, Website Manager
Kazari Pty Ltd
03.2017 - 03.2024
Donut Maker
Floresta
04.2014 - 02.2016
Bachelor of Health Sciences -
Osaka Kyoiku University
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