Mina Toma
Edensor Park ,NSW
Summary
maximize performance. Dedicated employee with strengths in customer service, sales, and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier
Big Daddy’s Burger Bar
Liverpool
07.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Restaurant Worker
La Vita Mediterranean
Edensor Park
08.2022 - 07.2023
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Restaurant Waiter
Rashays Casual Dining - Wetherill Park
Wetherill Park
09.2021 - 07.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Some College (No Degree) - Marketing And Communication
Tafe
Sydney, NSW12-2024
High School -
Bossley Park High School
Bossley Park 217609.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Order Taking
- Perform well in high-demand, fast-paced environments
- Active Listening
- Microsoft Word
- Problem Resolution
- Planning
- Task Prioritization
- Computer Skills
- Written Communication
- Calm Under Pressure
- FLUENT IN ASSYRIAN, ARABIC, ENGISH
- Communication
- Team building
- Multitasking
- Organization and Time Management
Languages
Arabic
Full Professional
assyrian
Full Professional
Accomplishments
- received peer support leader ship award
- has certificate in business administration
Timeline
Cashier
Big Daddy’s Burger Bar
07.2023 - 02.2024
Restaurant Worker
La Vita Mediterranean
08.2022 - 07.2023
Restaurant Waiter
Rashays Casual Dining - Wetherill Park
09.2021 - 07.2022
Some College (No Degree) - Marketing And Communication
Tafe
High School -
Bossley Park High School