Minako Lin
Melbourne,VIC
Summary
Proven to excel in team collaboration and effective communication, I enhanced customer service at Nice Asian Canteen by optimizing sales and ensuring timely order delivery. Leveraging skills in time management and sales techniques, I consistently delivered exceptional service, significantly contributing to positive service outcomes and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Uni Club Volunteering
Australasian Association
Melbourne , Victoria
02.2025 - 02.2025
- Utilized people skills to effectively communicate with students.
- Delivered exceptional service to students during in-person interactions.
- Responded to questions promptly for better service outcomes.
Restaurant Waiter
Nice Asian Canteen
Melbourne , Victoria
01.2022 - 06.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Calculated charges, issued table checks, and collected payments from customers.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Answered phone calls providing information about restaurant services, hours of operation, menu items.
Education
High School Diploma -
Loyola College
Melbourne Victoria 10-2025
Skills
- Customer service
- Effective communication
- Time management
- Sales techniques
- Team collaboration
- Organization
Languages
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Limited
Accomplishments
- Dux of VCE Art Making and Exhibiting units 3 and 4 award in my cohort
- Appointed as Badminton Team Leader in my final year of Year 12, leading and representing my team in interschool sports competitions.
Reference
Jenny Lie
Colleague
Phone: 0422383455
Timeline
Uni Club Volunteering
Australasian Association
02.2025 - 02.2025
Restaurant Waiter
Nice Asian Canteen
01.2022 - 06.2023
High School Diploma -
Loyola College
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