Minakshi Bajaj

Just finished CTP program with Cigniti Technologies Ltd, ready to start professional internship with one of their clients. During CTP program, got expertise in below mentioned skills:

• Java Programming
• SQL-Server
• Selenium WebDriver
• API Using Postman
• Automation Testing
• Agile (Scrum)

• Answering incoming calls; taking messages and re-directing calls as required
• Manage databases and document processes and systems implement
• Assist and support accounts department in financial operations
• Arrange both internal and external events
• Possibly maintaining company social media account
• Daily basis follow-up with different colleges to get update on students’ applications
• Build customer relationships
• Answer and respond to customer enquiries
• Initiate and implement best and effective practices in administrative
• Management and arranging appointments, bookings meeting rooms and conference facilities
• Coordinating with education partners to finalize student admissions.

• MELBOURNE
• An education consultant and Mara agent in Melbourne (Elite Education & Visa Services), who deals with international students for their carrier counseling & their PR pathways.

• In ensuring smooth and efficient overall day-to-day
• Operations of the Front Desk including Switchboard, Reservations and Concierge
• Provided superb customer service by promptly addressing and completing all guest requests, inquiries, and concerns
• Professionally resolved all complaints received to maintain optimal levels of customer satisfaction
• Monitored all activities of front office on everyday basis and ensured compliance to all policies and procedures to maintain exceptional quality of services
• Highly involved in driving workforce improvement through ongoing coaching, training, and development
• Supervised work of all team members to ensure achievement of all front office objectives according to quality standards
• Co-ordinated with all hotel departments to ensure smooth functioning of all operations.

Digital automation cloud & Wi-Fi Testing BANGALURU
cloud-based website where Nokia provides services to their customer on subscription basis:

Roles & Responsibilities:

Project was totally based on micro services concept with backend Cassandra using REST APIs
• Overall Roles & Responsibilities (UI + API Automation)
• Design and develop test plans, test cases and test scripts using advanced test design techniques.
• Test, debug and correct errors and faults using established testing protocols, guidelines, and quality standards to ensure programs and applications perform to specifications.
• Analyze test scenarios and come up with manual and automation test approaches.
• Used Postman as API client for rest service testing.
• Used GIT as code management source. Used Jira as a Project tracking tool/Defect tracking/ Test case management tool. Worked with enterprise team to build and run code on real device from Jenkins.
• Worked in complete Agile Environment with 2 weeks of release cycle.
• Used Rest assured and internal custom-made framework to automate Backend Rest Service layer.
• Configure and troubleshoot test environments, execute acceptance, integration, and system testing. Perform automated and manual test execution.

• Framework used .net using c# and th applications developed in windows applications:
• Server Script->As per the requirement by firing some specific command automatically to NE’s and Prepare a Database for some use full data by doing parsing on data
• Client Script-> Prepare a GUI by using Database which shows the RUN Time traffic of Nodes Dynamically without login to the nodes again and again
• Motive-> These Application used as monitoring TOOLS of Network Elements for different Teams
• Automation of ALL MAPA REPORTS which are useful to Analysis Network stability
• Automation of all Oss Reports Using Shell Scripting
• Full understanding of Nokia NetAct (OSS) and 100% Automation for OSS process as per customer Requirements.