MINALI SHYAM
Blackburn South,Australia
Summary
Motivated and hard-working graduate from MacRob Girls' High School with a passion for engaging in a diverse range of extracurricular activities including sports, arts, drama, and music. Possesses a compassionate nature, excellent communication skills, and adaptability. Demonstrates a strong ability to connect with others and take responsibility for actions.
Overview
3
3
years of professional experience
Work History
Assistant Instructor
Kando Martial Arts
01.2023 - Current
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Provided personalized feedback on assignments, guiding students towards academic success.
- Provided support during classes, group lessons, and classroom activities.
- Promoted a positive learning atmosphere by modeling enthusiasm for subjects taught and encouraging students'' curiosity.
- Supported student learning objectives through personalized and small group assistance.
- Participated in professional development opportunities, staying up-to-date on current educational trends and best practices.
- Implemented differentiated instruction techniques to meet the diverse needs of all learners in the classroom.
Spokesperson Representative
Paving Pillars
08.2022 - Current
- Collaborated to create a non-profit organisation for young adolescents struggling with the cost of living
- Mentored junior team members on effective public speaking techniques, boosting their confidence in representing the company externally.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Supported public relations managers with writing, researching and preparation of materials
- Collaborated with internal and external stakeholders to identify key messages and create compelling content for releases and other materials.
Sales Floor Team Member
Spotlight
11.2022 - 03.2023
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Assisted customers in locating desired products quickly, minimizing wait times and enhancing overall experience.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Managed efficient cash register operations.
Customer Sales Assistant
Bakers Delight
12.2021 - 03.2022
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Assisted in the development of promotional strategies, increasing overall store revenue.
- Mentored new hires on company policies, products/services offerings, POS system navigation as well as effective selling methodologies.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Assisted call-in customers with questions and orders.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built strong relationships with customers, fostering loyalty and repeat business.
Education
High School Diploma -
MacRobertson High School
Melbourne, VIC11-2024
Skills
- Organization skills
- Fluent bilingualism
- Fast thinking
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling appointments
- Administrative support
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Assistant Instructor
Kando Martial Arts
01.2023 - Current
Sales Floor Team Member
Spotlight
11.2022 - 03.2023
Spokesperson Representative
Paving Pillars
08.2022 - Current
Customer Sales Assistant
Bakers Delight
12.2021 - 03.2022
High School Diploma -
MacRobertson High School
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