MINAMI YAMADA
Melbourne,VIC
Summary
Productive clerikal worker committed to delivering high-quality results with little supervision. Skilled in making documents, data entry and scheduling. Communicative and mature professional offering outstanding clerical abilities paired with enthusiastic personality.
Overview
9
9
years of professional experience
Work History
Clerical Worker
city office
Meguro, Tokyo
04.2022 - 04.2023
- Typed, formatted and edited correspondence and other documents.
- Computed, recorded and proofread data or reports.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Instructor
Yokohama Botanical Garden
Yokohama, Kanagawa
04.2018 - 03.2022
- Implemented instructional materials and curriculum to meet specific program needs.
- Established objectives for lessons, modules and projects.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Researched environmental conditions to plan appropriate expeditions, instruction and commentary.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
A Convenience Store Clerk
seven eleven
Yokohama, Kanagawa
05.2015 - 03.2018
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
- Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
Server
local restaurant
Kamakura, Kanagawa
03.2014 - 02.2015
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Bachelor of Science - Forest Science
Tokyo University of Agriculture
Tokyo03.2018
Skills
- Business Writing
- Documentation and Reporting
- Verbal and Written Communication
- Customer Service
- Executive Presentation Development
- Meeting Planning
- Self-Motivated
- Microsoft Office
Personal Information
- Personality：Ambitious and Persistent
- Hobbies：Reading, exercise, chillaxing in cafe
Timeline
Clerical Worker
city office
04.2022 - 04.2023
Instructor
Yokohama Botanical Garden
04.2018 - 03.2022
A Convenience Store Clerk
seven eleven
05.2015 - 03.2018
Server
local restaurant
03.2014 - 02.2015
Bachelor of Science - Forest Science
Tokyo University of Agriculture