Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mindy Seneviratne

Rockbank,VIC

Summary

Dynamic and results-oriented professional with extensive experience in office administration and customer relations, notably at Coastal Medical Supply. Excelled in data organization and verbal communication, enhancing office efficiency and client satisfaction. Proven track record in confidential document control and administrative support, achieving significant improvements in workflow and data accuracy.

Overview

6
6
years of professional experience

Work History

Administration Assistant

Coastal Medical Supply
06.2023 - 10.2024
  • Safeguarded private information through meticulous record-keeping practices, always adhering to company confidentiality policies.
  • Executed record filing system to improve document organization and management.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Recorded expenses and maintained accounting records.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Pharmacy Technician

CVS Pharmacy
04.2021 - 08.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
  • Provided exceptional customer service, fostering positive relationships with new and returning patients at the pharmacy counter.

Medical Scribe

Las Vegas Surgical Associates
03.2022 - 06.2022
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.

Camp Counselor

Camp Bow Wow
06.2019 - 03.2020

Managed up to 25 dogs in one yard.

Trained to understand canine behaviour and prevent dog fights from breaking out.

Cleaned kennels for dogs that were staying overnight.

  • Assisted with maintenance and upkeep of the facility to promote a clean environment.

Music Assistant

Musicality Schools
08.2018 - 03.2019

Taught children between the ages of 4 and 8 how to play the piano.

Closely worked with the main teacher to facilitate group classes, ensuring that each student received personalized attention and instruction.

Created engaging lesson plans, providing one-on-one assistance during practice sessions, and assisting with classroom management to ensure an optimal learning environment for all students.

Collaborated closely with the main teacher to help streamline the teaching process and fostered a supportive and productive atmosphere for young learners to develop their musical skills.

Education

Bachelor of Science - Biological Sciences

University of Nevada Las Vegas
Las Vegas, Nevada
05-2024

High School Diploma -

Coronado High School
Henderson, Nevada
06-2020

Skills

  • Office Administration
  • Administrative Support
  • Data Entry
  • Word Processing
  • Scheduling
  • Telephone reception
  • Confidential Document Control
  • Customer Relations
  • Office Management
  • Data organization
  • Verbal Communication

Languages

Sinhala
Native or Bilingual
Japanese
Elementary

Timeline

Administration Assistant

Coastal Medical Supply
06.2023 - 10.2024

Medical Scribe

Las Vegas Surgical Associates
03.2022 - 06.2022

Pharmacy Technician

CVS Pharmacy
04.2021 - 08.2023

Camp Counselor

Camp Bow Wow
06.2019 - 03.2020

Music Assistant

Musicality Schools
08.2018 - 03.2019

Bachelor of Science - Biological Sciences

University of Nevada Las Vegas

High School Diploma -

Coronado High School
Mindy Seneviratne