Summary
Overview
Work History
Education
Skills
Timeline
Generic

Minesh Kansara

Brisbane,Qld

Summary

Proven leader in retail management, adept at driving significant sales growth and enhancing customer relations, showcased during tenure as owner in owned stores and also as a staff in other companies. Leveraged expertise in inventory control and business marketing to expand market reach and streamline operations. Excelled in staff management and strategic decision-making, achieving top performer status through exceptional service and relationship building.

Overview

26
26
years of professional experience

Work History

Store Owner

Myself
08.2024 - Current
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.


Store Owner

Myself
05.2014 - 10.2023
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
  • Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
  • Implemented loss prevention measures to minimize shrinkage and protect store assets from theft or damage.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
  • Researched target market to discover customer needs and analyze competitor trends.
  • Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Store Owner

Myself
08.2011 - 09.2021
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
  • Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
  • Implemented loss prevention measures to minimize shrinkage and protect store assets from theft or damage.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
  • Researched target market to discover customer needs and analyze competitor trends.
  • Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Retail Store Manager

Jatin Kansara
10.2009 - 04.2011
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Managed store organization, maintenance, and purchasing functions.
  • Submitted orders for new inventory.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.

Sales Representative

Ajanta Quartz
05.1998 - 04.2008
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Commerce - Accounting And Business Management

S.B.Garda College
Navsari Gujarat India
06.1996

Skills

  • Store operations
  • Store maintenance
  • Inventory Control
  • Customer Service

Timeline

Store Owner

Myself
08.2024 - Current

Store Owner

Myself
05.2014 - 10.2023

Store Owner

Myself
08.2011 - 09.2021

Retail Store Manager

Jatin Kansara
10.2009 - 04.2011

Sales Representative

Ajanta Quartz
05.1998 - 04.2008

Bachelor of Commerce - Accounting And Business Management

S.B.Garda College

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Minesh Kansara