Ming LIU
Belconnen,ACT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Migration Agent
Aus Dream Migration And Education
02.2023 - Current
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Analyzed client portfolios to identify potential gaps in coverage, offering suitable recommendations based on individual needs.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Guide international students in choosing and applying to suitable universities and courses.
- Provide information on visa types, eligibility, and education requirements to maintain student status.
- Work with educational institutions, government departments, and other organizations to facilitate the immigration process.
- Prepare, securely store, and maintain all client documentation, ensuring confidentiality and accuracy.
- Stay informed about changes in immigration laws and educational policies to offer current advice.
- Assist students with adjustment after arrival, including understanding rights and accessing support services.
- Represent and support clients in resolving application issues or appeals.
Graphic Designer
Rusden Europro Automotive
03.2021 - 02.2023
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Worked closely with copywriters to develop cohesive visual storytelling elements for print and digital campaigns.
Education
Graduate Diploma - Australian Migration Law And Practice
Australian Catholic University
Canberra, ACTBachelor of Arts - Design
The Australian National University
Canberra, ACT12.2019
Skills
- Performer Promotion
- Lead Prospecting
- Marketing Management
- Schedule Management
- Legal Advisory
- Positive Attitude
- Relationship Building
- Conflict Resolution
- Problem-Solving
- Customer service
Languages
Mandarin
Native or Bilingual
English
Full Professional
References
References available upon request.
Timeline
Migration Agent
Aus Dream Migration And Education
02.2023 - Current
Graphic Designer
Rusden Europro Automotive
03.2021 - 02.2023
Graduate Diploma - Australian Migration Law And Practice
Australian Catholic University
Bachelor of Arts - Design
The Australian National University
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