Overview
Work History
Education
Additional Information
Timeline
Generic

Mingli DONG

Overview

3
3
years of professional experience

Work History

Customer Support Agent

Campus Living Villages Pty Ltd.
09.2024 - 01.2025
  • Provided administrative support for Sydney University Village, an on-campus student accommodation with 650+ residents
  • Managed financial transactions, community events, and customer service, ensuring seamless operations
  • Regularly processed rent payments for all residents with an amount exceedingly $600k per fortnight without error

Scholars Programme Coordinator (Intern)

The Europaeum
03.2024 - 04.2024
  • Responsible for coordinating three in-person academic events on AI and policy in 2024
  • Reviewed a large number of policy reports and academic articles from European think tanks, research institutions and member universities of The Europaeum; produced a 12,000-word detailed research report and provided informed suggestions about suitable keynote speakers for the events; organised event logistics including schedule and venue coordination

Junior Resource Engineer (Intern)

IFLYTEK Co., Ltd.
06.2023 - 09.2023
  • Worked under the English Text-to-Speech project at the top AI speech technology corporation in China
  • researched and summarised the phonotactics, word pronunciation rules, intonation patterns of main regional variants of English; collected, annotated and quality-checked over 10,000 out-of-vocabulary entries; reviewed and commented on the performance of over 10,000 synthesised speech entries in terms of pronunciation and prosody

English Editor (Intern)

Beijing Diggo Technological Service Co., Ltd.
03.2023 - 06.2023
  • Responsible for operating 5 lifestyle service websites targeting US users, with a total of over 2.8 million active subscribers
  • Produced original push content every day and multiple original articles every week; continuously analysed user preferences based on browsing data and optimised topics for website articles accordingly; produced and optimised advertising copies for the websites on Google Ads and Bing Ads

General Secretary

China Development Society, University of Sydney
03.2022 - 03.2023
  • A not-for-profit society operated independently by students, featuring original events including the China Talk public lecture series, the annual China Development Forum, voluntary teaching programmes in rural China and Australia, peer mentoring programmes and other special cultural events
  • Duties: strategic planning, event hosting and coordination, meeting and correspondence management, executive team administration, on-campus and online publicity
  • Successfully planned and invited the Hon. Bob Carr, former Minister for Foreign Affairs of Australia, to moderate a China Talk panel discussion titled 50 Years: Australia-China Relations Outlook in February 2023

Administrator

Campus Living Villages Pty Ltd.
07.2022 - 02.2023
  • Provided administrative support for Sydney University Village, an on-campus student accommodation with 650+ residents
  • Managed financial transactions, community events, and customer service, ensuring seamless operations
  • Regularly processed rent payments for all residents with an amount exceedingly $500k per fortnight without error
  • Organised over 10 conferences at the scale of 20-50 participants, including company-wide staff meetings and university-affiliated conferences

Education

Master of Studies - Linguistics, Philology and Phonetics (Advanced Study)

University of Oxford
Oxford, UK
09-2024

Bachelor of Arts - Linguistics and Psychological Science

University of Sydney
Sydney, Australia
03.2023

Additional Information

Languages: Mandarin (Native), English (Proficient), Cantonese (Proficient)

Software skills: MS Office package, SPSS Statistics, Adobe Photoshop, Canva

Hobbies: Soccer, pool, skiing, photography, travelling

Timeline

Customer Support Agent

Campus Living Villages Pty Ltd.
09.2024 - 01.2025

Scholars Programme Coordinator (Intern)

The Europaeum
03.2024 - 04.2024

Junior Resource Engineer (Intern)

IFLYTEK Co., Ltd.
06.2023 - 09.2023

English Editor (Intern)

Beijing Diggo Technological Service Co., Ltd.
03.2023 - 06.2023

Administrator

Campus Living Villages Pty Ltd.
07.2022 - 02.2023

General Secretary

China Development Society, University of Sydney
03.2022 - 03.2023

Master of Studies - Linguistics, Philology and Phonetics (Advanced Study)

University of Oxford

Bachelor of Arts - Linguistics and Psychological Science

University of Sydney
Mingli DONG