Summary
Work History
Education
Skills
Interests
Timeline
Generic

Mingrui Chen

Waterloo,NSW

Summary

Dynamic User Experience Intern with proven skills in user research and multi-channel profiling to identify pain points and user needs. Proficient in digital content curation, photography and social media strategies, enhancing brand storytelling and user engagement. Adept at analyzing user behaviour, implementing analytics tools and collaborating with team members. Committed to designing intuitive and user-centered experience that drive measurable impact.

Work History

User Experience Intern

Chagee
10.2024 - 12.2024
  • Conducted multi-channel user profiling and comprehensive feedbacks to identify pain points and providing data-driven solutions.
  • Captured and edited high-quality visual assets for digital platforms, enhancing brand visibility and engagement.
  • Collaborated with cross-functional teams to conceptualize and execute a user experience campaign, proposing innovative themes and ideas based on in-depth market research.
  • Implemented and analyzed key performance metrics using various analytics tools to assess campaign effectiveness, refining engagement strategies for enhanced reach.
  • Liaised with vendors daily to coordinate product updates and ensure timely deliveries of products, maintaining efficient workflow and information accuracy.

Education

Bachelor of Arts - Film Studies; Media And Communications

The University of New South Wales
Kensington, NSW
08-2025

Skills

  • User research
  • Content strategy
  • Teamwork and collaboration
  • Problem-solving abilities
  • Analytical skills
  • Data analysis
  • Usability testing
  • UX design

Interests

  • Gym Workouts and Sports: I participate in regular games and competitions, enhancing teamwork and resilience Actively share my fitness journey on social media, resulting in expanded digital reach and improved engagement with new followers
  • Travel: I have a passion for travel to different countries and explore new destinations while immersing myself in diverse cultures I also document my journeys through posts and captivating imagery on social media to consistently enhance my digital storytelling skills

Timeline

User Experience Intern

Chagee
10.2024 - 12.2024

Bachelor of Arts - Film Studies; Media And Communications

The University of New South Wales
Mingrui Chen