Mingxuan Li
Lalor
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Store Manager
Body and Balance
01.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Massage Therapist
Body And Balance
03.2019 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Education
Bachelor of Computer/Network Engineer (Honour) - Electrical, Electronics And Communications Engineering
RMIT University
Bundoora, VIC11.2027
Bachelor of Computer Science - Computer And Information Sciences
RMIT University
Melbourne, VIC11.2027
Bachelor of Science - Biochemistry And Molecular Biology
University of Melbourne
Parkville, VIC11.2022
Skills
- SQL
- Python
- Java
- C
- HTML and CSS
- Object-oriented programming
- Collaborative Teamwork
- Customer Service
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Store Manager
Body and Balance
01.2022 - Current
Massage Therapist
Body And Balance
03.2019 - Current
Bachelor of Computer/Network Engineer (Honour) - Electrical, Electronics And Communications Engineering
RMIT University
Bachelor of Computer Science - Computer And Information Sciences
RMIT University
Bachelor of Science - Biochemistry And Molecular Biology
University of Melbourne
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