Restaurant Waiter
minh le
Bankstown, NSW
02.2024 - Current
- Informed customers about specials, upselling additional food and drink items.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Collected tickets and followed proper cash-handling procedures.
- Stocked server areas with supplies before, during and after shifts.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Presented food and beverages to guests at tables.
- Presented menus and answered questions regarding items.
- Set up tables in between patrons to reduce wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
