Minh Ngo
Cricket Coach
Canberra,ACT
Summary
- Certified Cricket Coach with over 4 years of successful experience in both regional and representative level. Recognized consistently for performance excellence and contributions to success in the cricket coaching industry. Strengths in problem solving and communicational skills backed by training in level 2 cricket coaching (recognized by Cricket Australia).
- Detail-oriented and outgoing Barista with 4 years in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.
Overview
4
4
Years of high level coaching experience
5
5
Years of customer service
Work History
Certified Cricket Coach
Evolve Sports Coaching & Cricket ACT
Canberra , ACT
2016.06 - Current
- Work with young Elite Athlete to achieve their goals at a regional and representative level.
- Work interstate for tournaments & group clinics.
- Learning leadership skills and mentoring young athletes to achieve their potential
- Planning and running training sessions independently.
- Developed and maintained courteous and effective working relationships.
Barista
L'orange Pattiserie
Manuka , ACT
2019.09 - 2020.08
- Head Barista, producing coffee (about 100-150 cups per day)
- Latte art expert
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
- Open and close shop independently
- Elevated customer loyalty by using strong communication and problem solving abilities to resolve customer problems.
Education
Year 12 Certificate -
2017.02 - 2018.11
Level 1 Community Coach -
2016.06 - 2016.06
Level 2 Representative Coach -
2020.10 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Team coaching
Timeline
Cricket ACT - Level 2 Representative Coach ,
2020.10 - Current
Barista - L'orange Pattiserie
2019.09 - 2020.08
Erindale College - Year 12 Certificate ,
2017.02 - 2018.11
Certified Cricket Coach - Evolve Sports Coaching & Cricket ACT
2016.06 - Current
Cricket ACT - Level 1 Community Coach,
2016.06 - 2016.06