Summary
Overview
Work History
Education
Timeline
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Minh NGUYEN

Adelaide,SA

Summary

A passionate job seeker possessing skills in Python, R, data management, business analytics, statistical modelling, and developing machine learning models. With strong organizational skills and academic records, I am eager to apply the knowledge learned from university to a real work environment in the Data Science industry.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Hi Touch Mobile
01.2021 - 04.2022
  • Exceeded sales quotas and elevated customer loyalty by determining customer needs and delivering excellent in-store experiences with phone-accessory purchases and phone-repair services.
  • Handled inquiries through high volume calls and emails to solve customer concerns, independently resolving 90% of issues.
  • Analyze product demand to manage stock levels of different items and maintain sufficient inventory

All-rounder

Harajuku Crepes
04.2019 - 11.2019
  • Interacted with customers at the counter and recommended appropriate items to them based on solid understanding of individual customer needs and preferences.
  • Lead the kitchen team to guarantee the highest quality of crepes and beverages.

Crew Member

McDonald's
08.2018 - 12.2018
  • Collaborated with other crews in kitchen tasks to guarantee the best food quality
  • Processed orders, operated cash register and delivered positive customer experiences at the front counter
  • Followed recipes with great attention to detail and ensured items are well stocked and properly stored

Education

Master of Data Science - Data Science

University of Adelaide
Adelaide, SA
12.2023

Bachelor of Business (Information Systems) -

RMIT University
12.2021

Timeline

Customer Service Representative

Hi Touch Mobile
01.2021 - 04.2022

All-rounder

Harajuku Crepes
04.2019 - 11.2019

Crew Member

McDonald's
08.2018 - 12.2018

Master of Data Science - Data Science

University of Adelaide

Bachelor of Business (Information Systems) -

RMIT University

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Minh NGUYEN