Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Minh Tong

Summary

Energetically excelled as a Restaurant Waiter, enhancing guest relations and sales through expert menu knowledge and upselling techniques. Demonstrated exceptional teamwork and problem-solving abilities, significantly increasing sales. Committed to cleanliness and service quality, I fostered a positive dining experience, contributing to continuous workplace improvement.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

04.2023 - 11.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Increased sales significantly by upselling higher-end products to customers.

Education

South Oakleigh Secondary College
Oakleigh South, VIC

Skills

    Order Taking

    Cleanliness

    Service Quality

    Table Setting

    Memory retention

    Guest Relations

    Menu Memorization

    Multitasking

    Teamwork and Collaboration

    Problem-Solving

    High Energy and Stamina

Languages

Vietnamese
Native or Bilingual

Timeline

Restaurant Waiter

04.2023 - 11.2023

South Oakleigh Secondary College

Similar Profiles

CREATE PROFILE
Minh Tong