MINH Y PHAN

• Serving customer, making hot dog, milk shake, toast & cinnamon donuts
• Cleaning machine/equipment
• Cleaning tables
• Refill stock from storage room
• Maintained clean and organized work environment to maintain customer safety.

• Company Overview: Online Retailer
• Listing new products, taking photos, photoshop, write product descriptions
• Order new products, research & select good selling products
• Answer customer inquiries, handling customer’s complaints
• Bookkeeping & payroll
• Accomplished multiple tasks within established timeframes.

• Company Overview: Ladies’ Fashion Stores
• Serving customers & deal with customer’s queries or complaints
• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Assisted in training new staff members.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Ward 41:

Prepared & organized cleaning trolley, ensuring all daily tasks were checked & ready for execution.

Assisted in daily cleaning routines, discharge cleaning & bed making to maintain a clean & welcoming environment for patients. Checked & recorded fridge temperature.

Refilled essential supplies including tissues, hand wash & hand sanitizer, while also managing waste collection.

Deliver water to patients, checking their dietary restrictions on the board or communicating with nurse staff regarding any fasting requirements.

Collected meals for new patients as required.

Collect blood from blood bank on level 4 (green lift) as required.

Transport meals to transit lounge on level 1 (yellow lift) as required).

Assisted in transporting patients via wheelchair, ensuring their safety & comfort during transfers.

Disposed of general rubbish through the chute on level 4, near yellow lift.

Delivered dirty cloths & mopping pads to linen services on level 1.

Filled in the cleaning schedule, ensuring compliance with hospital procedures.

ICU unit:

Assisted in daily cleaning routines. Cleaned & stored equipment.

Refilled essential supplies including tissues, hand wash & hand sanitizer. Collected rubbish & disposed through the chute.

Delivered equipment & supplies to pathology department as required.

Collected milk from the milk formula room on level 1, ensuring timely availability for patient needs.

Endoscopy department:

Assisted in daily cleaning routines, checked fridge temperature & disposed of expired sandwiches & other outdated food items, milk & drink.

Assisted in making beds, refilled blankets in the blanket warmer unit. Refilled essential supplies.

Ordered & collected sandwiches from kitchen on level 1.

Transported patient on bed to or from the Ward using the Gzunda.

Deliver Specimens to Pathology department on level 4. Recorded date, time & signed in the book.

Transport patient on wheelchair to the Main entrance.

Collected dirty linen & rubbish. Safely disposed of general rubbish, clinical waste & swap out sharp bins in the waste area on level 1.

Recorded all cleaning activities in the end of day cleaning schedule to maintain accurate documentation.

Emergency Department:

Assisted in daily cleaning routines, cleaned discharge rooms as required, making beds to prepare for incoming patients.

Delivered breakfast, checked with Nurses if patients had any dietary restrictions or fasting requirements.

Refilled essential supplies in the trolley.

Transported Patients on beds & wheelchairs ensuring their safety & comfort during transfers.

Transported patients on beds using Gzunda.

Collected dirty linen & rubbish.

Monash Children's Hospital NEST:

Assisted in cleaning the Incu i & Dual Incu i Isolettes, big cots, open cots & equipments. Store Isolettes & equipments in the designated storerooms.

Deliver dirty equipment to the sterilization room on level 3 & Collected clean equipment from there.

Assisted in daily cleaning routines & cleaned discharge as required in the Ward (Kingfisher & Sunbird).

Restocked essential supplies, refilled stock in the trolley including milk bottles, teats, feeding syringe, milk...

Filled in daily cleaning schedule at end of day.

• Processing rental payment
• Answering phone calls
• Processing new rental applications

• Operating the machine/equipment, packing products in the box.
• Inspected final products to assess compliance with quality standards.
• Maintained compliance with health, safety, and environment practices.