Summary
Overview
Work History
Education
Skills
Availability
Hobbies and Interests
Languages
Languages
Certification
Timeline
Generic

Minh Anh Ha

Bennett Springs,WA

Summary

Customer-focused retail professional with formal training in Beauty Services ( Cert III ). Skilled in assisting customers, identifying customer needs, recommending suitable products and delivering an outstanding shopping experience. Experienced in achieving sales goals, maintaining visual merchandising standards and working effectively in fast-paced retail settings. Passionate about beauty, fashion and jewellery retail brands.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

UGG Express
Perth, WA
05.2026 - Current

- Operated point-of-sale systems efficiently, processing transactions and handling customer inquiries.

- Collaborated with team members to exceed sales targets, fostering a supportive and motivated store culture.

- Maintained clean and organized store environment, improving customer satisfaction and shopping experience.

- Developed in-depth product knowledge to effectively recommend items and drive sales opportunities.

- Maintained visual merchandising standards and organised product displays

- Assisted with stock replenishment, inventory checks and store presentation

Customer Service Assistant

Sapporo Sushi
02.2025 - 03.2026

- Delivered friendly and efficient customer service in a fast-paced working environment

- Maintain stock availability and organised inventory

- Ensure workplace cleanliness and hygiene standards

- Assist team members to increase work efficiency

Production Worker

La Pagnotta Pizza
01.2024 - 03.2025

- Prepared ingredient and assisted in food production

- Maintained clean and safe working area

- Followed food safety procedures and company standards

Sales Assistant

WA Nails and Beauty Supply
10.2021 - 06.2022

- Provided professional customer service and product recommendations based on customer needs

- Assisted customers with beauty and nail products

- Assisted in inventory management, including restocking shelves and tracking supplies.

- Maintained organised product displays to enhance visual appeal and accessibility.

Education

Certificate III - Eyelash Extension Course

North Metropolitan TAFE
Perth, WA
11-2025

Certificate III - Beauty Services

North Metropolitan TAFE
Perth, WA
12-2023

No Degree - Year 12 Graduate

Aranmore Catholic College
Leederville, WA
10-2022

Skills

  • Teamwork and collaboration
  • Customer Services
  • Understanding customer needs
  • Product knowledge
  • Stock Replenishment & Inventory Control
  • Problem resolution
  • [Vietnamese] fluency
  • [English] fluency
  • Calm and professional under pressure
  • Call center experience
  • Payment processing & Cash Handling
  • Visual merchandising

Availability

Available Monday to Sunday, including weekends, public holidays and late-night trading hours.

Hobbies and Interests

I'm really passionate about beauty and makeup products. I currently maintaining a personal collection of high-end cosmetics. I love to explore and compare the textures, formulas between different products. I'm always keeping up with new beauty trends and brands by using social media like Tiktok or Youtube.

Languages

  • English
  • Vietnamese

Languages

English
Professional
Vietnamese
Full Professional

Certification

  • Australia Driver License - Dec 2024
  • Certificate III in Beauty Services - North Metropolitan TAFE - Dec 2023
  • Certificate III in Eyelash Extension - North Metropolitan TAFE - July 2025

Timeline

Retail Sales Associate

UGG Express
05.2026 - Current

Customer Service Assistant

Sapporo Sushi
02.2025 - 03.2026

Production Worker

La Pagnotta Pizza
01.2024 - 03.2025

Sales Assistant

WA Nails and Beauty Supply
10.2021 - 06.2022

Certificate III - Eyelash Extension Course

North Metropolitan TAFE

Certificate III - Beauty Services

North Metropolitan TAFE

No Degree - Year 12 Graduate

Aranmore Catholic College
Minh Anh Ha