Minh Hai Cao
NEWCASTLE
Summary
Customer-focused and adaptable professional with experience in client service, hospitality, and fast-paced work environments. Strong communication skills developed through daily interaction with customers as a nail technician, waiter, and chef. Quick learner with excellent attention to detail, problem-solving ability, and a professional attitude. Eager to build a long-term career in the banking and insurance industry, with a strong willingness to learn and grow within a customer service and home insurance role.
Overview
3
3
years of professional experience
Work History
Nail Technician
Star nails
Belmont
05.2023 - Current
- Delivered professional customer service while managing daily client appointments
- Built strong relationships with customers through communication and attention to individual needs
- Handled customer concerns calmly and professionally
- Maintained high standards of accuracy, cleanliness, and organisation
- Worked efficiently in a busy customer-focused environment
Chef
Blooming garden
Hamilton
01.2025 - 12.2025
- Worked effectively under pressure while maintaining attention to detail
- Followed procedures and workplace standards consistently
- Demonstrated reliability, teamwork, and time management skills
- Adapted quickly to changing tasks and priorities
Skills
- Time management
- Customer service
- Team collaboration
- Workflow efficiency
- Attention to detail
- Effective communication
- Problem solving
- Adaptability to trends
- Client relationship building
- Hygiene practices
- Appointment management
- Problem-solving skills
- Relationship building
Languages
Vietnamese
First Language
English
Advanced (C1)
C1
Timeline
Chef
Blooming garden
01.2025 - 12.2025
Nail Technician
Star nails
05.2023 - Current