Hong Minh Vo Nguyen
Taylors ,Act
Summary
Dedicated sale professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
31
31
years of professional experience
Work History
Stock Taker
RGIS Inventory
01.2024 - Current
- Completed physical inventory counts each month.
Operations Manager
H & C Family Holding PTY LTD
08.1993 - 02.2024
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Raised property accuracy and accountability by creating new automated tracking method.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Real-estate - Sale
The Australian Real Estate Training College
Act 06.2024
Certificate IV - Business And Accounting
The Career Academy
NSW04.2024
Graduate Certificate - Builder
Absolute Education
NSW10.2023
Graduate Certificate - Admistration Assitance
Course For Success
NSW10.2023
Skills
- Customer Service
- Operational Efficiency
- Decision-Making
- Planning and Implementation
- Employee Motivation
- Customer Relationship Management
- MS Office
- Team Leadership
- Problem-Solving
Accomplishments
- Promoted to operation manager after 2years with the company
- Supervised team of 10 staff members.
- Reduced operational expenses by 20% by streamlining branch operations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Stock Taker
RGIS Inventory
01.2024 - Current
Operations Manager
H & C Family Holding PTY LTD
08.1993 - 02.2024
Real-estate - Sale
The Australian Real Estate Training College
Certificate IV - Business And Accounting
The Career Academy
Graduate Certificate - Builder
Absolute Education
Graduate Certificate - Admistration Assitance
Course For Success
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