Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MINHWAN CHO

Bangkok,Krung Thep Maha Nakhon

Summary

Organized Cafe Manager with 3 years of experience working in local cafe settings. Team-driven leader in personnel management and fair labor. Customer-driven and motivated to serve community.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Dr.Dax kitchen
MELBOURNE, VIC
05.2023 - 09.2023
  • Maintained calm demeanor during high-volume periods and special events.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Longblack.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Cafe Manager

COFFEESMITH
SEOUL, SEOUL
04.2022 - 02.2023
  • Implemented new technologies such as POS systems or online ordering platforms into the cafe's operations where appropriate.
  • Monitored food quality regularly to ensure it was up to required standards.
  • Recruited, trained, managed and evaluated cafe staff performance.
  • Assisted with customer requests and answered questions to improve satisfaction.

Barista

EYDIYA COFFEE
YEONG JONG-DO, INCHEON
10.2019 - 10.2020
  • Greeted and described menu items to customers and suggested products based on stated preferences.
  • Prepared and served hot or cold beverages.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

Barista

ANGELINUS
GIMPO, GYEONG GI-DO
12.2016 - 01.2018
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

Education

Bachelor of Service Management - Customer Service Management

WOOSONG Univ
DONGGU,DEAJEON
08-2020

Skills

  • New Hire Training
  • Exceptional Customer Service
  • Team Leadership
  • Fluent in Korean
  • Positive and Professional

Certification

  • General Computer User, Level-2, June.2020

Languages

English
Professional
Chinese (Mandarin)
Limited

Timeline

Barista

Dr.Dax kitchen
05.2023 - 09.2023

Cafe Manager

COFFEESMITH
04.2022 - 02.2023

Barista

EYDIYA COFFEE
10.2019 - 10.2020

Barista

ANGELINUS
12.2016 - 01.2018

Bachelor of Service Management - Customer Service Management

WOOSONG Univ

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MINHWAN CHO