Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Minhwan Jung

Melbourne,VIC

Summary

Hardworking waiter with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

17
17
years of professional experience

Work History

Teacher

G1230(Language school)
Paju, Gyeongi-do
12.2010 - 12.2023
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Provided individualized instruction to meet the needs of all students.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Supported English Language Learners by providing additional resources tailored towards their specific needs.
  • Remained calm and patient in student interactions to support individual growth and development.

All Rounder

Shuji Sushi
Melbourne, Victoria
07.2009 - 10.2010
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Took orders accurately, efficiently and courteously from customers in a timely manner.
  • Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
  • Performed cashier duties when necessary such as totaling bills accurately, accepting payments from customers, providing change as required.

Bar Waiter

Fish & Grill(Pub)
Goyang-si, Gyeonggi-do
03.2007 - 04.2009
  • Responded promptly to customer complaints in a professional manner.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Trained new employees to perform duties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education

Bachelor - Social Welfare

Gangseo University
South Korea
02-2013

Skills

  • Student rapport
  • Positive Role Model and Mentor
  • Clear public speaking skills
  • Flexible and adaptive
  • Menu knowledge
  • Customer Service
  • Menu Recommendations
  • Point of Sale (POS) system operations
  • Patron satisfaction
  • Accurate Cash Handling

Languages

English
Professional
Korean
Native/ Bilingual
Japanese
Limited

References

References available upon request.

Timeline

Teacher

G1230(Language school)
12.2010 - 12.2023

All Rounder

Shuji Sushi
07.2009 - 10.2010

Bar Waiter

Fish & Grill(Pub)
03.2007 - 04.2009

Bachelor - Social Welfare

Gangseo University

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Minhwan Jung