Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Minhyeok Yang

Sydney

Summary

Experienced with providing exceptional service in fast-paced environment. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming dining experience.

Overview

1
1
year of professional experience

Work History

Server

Sandeulhae - Korean Buffet Restaurant
05.2023 - 08.2023
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.


Reservationist

Dentist Office
08.2023 - 01.2024
  • Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
  • Consistently met or exceeded performance metrics for call handling, reservation accuracy and upselling.
  • Proactively communicated potential availability issues or overbooking concerns with management to find solutions before impacting guest experience.

Education

Bachelor of Pharmacy - Pharmacy

University of Sydney
Sydney, NSW
01-2030

Skills

  • Consistency
  • Professionalism and courtesy
  • Accuracy and precision
  • Guest engagement
  • Hospitality service expertise

Languages

Korean
Native or Bilingual
English
Limited Working
Spanish
Elementary
Japanese
Limited Working

Timeline

Reservationist

Dentist Office
08.2023 - 01.2024

Server

Sandeulhae - Korean Buffet Restaurant
05.2023 - 08.2023

Bachelor of Pharmacy - Pharmacy

University of Sydney

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Minhyeok Yang