Minhyeok Yang
Sydney
Summary
Experienced with providing exceptional service in fast-paced environment. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming dining experience.
Overview
1
1
year of professional experience
Work History
Server
Sandeulhae - Korean Buffet Restaurant
05.2023 - 08.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
Reservationist
Dentist Office
08.2023 - 01.2024
- Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
- Consistently met or exceeded performance metrics for call handling, reservation accuracy and upselling.
- Proactively communicated potential availability issues or overbooking concerns with management to find solutions before impacting guest experience.
Education
Bachelor of Pharmacy - Pharmacy
University of Sydney
Sydney, NSW01-2030
Skills
- Consistency
- Professionalism and courtesy
- Accuracy and precision
- Guest engagement
- Hospitality service expertise
Languages
Korean
Native or Bilingual
English
Limited Working
Spanish
Elementary
Japanese
Limited Working
Timeline
Reservationist
Dentist Office
08.2023 - 01.2024
Server
Sandeulhae - Korean Buffet Restaurant
05.2023 - 08.2023
Bachelor of Pharmacy - Pharmacy
University of Sydney
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